Brandon Pickens
Wichita Falls,TX
Summary
I am moving my family to the Amarillo area. I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Dock Manager
Dillard's Department Store/ Store Closed
12.2020 - 08.2022
- Recorded number of units moved or handled, using work tickets and daily production sheets.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Reported and established key performance metrics to monitor and meet company goals.
- Managed team of 15 to facilitate domestic and international shipments.
- Hired and trained 20 new personnel in safety practices, employer policies, performance requirements and job duties.
- Communicated and coordinated with 10 departments to verify operational peak performance.
- Implemented loading dock process and productivity improvements.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Prepared contracts, invoices and shipping documents.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Dock Associate
Dillard's Department Store
05.2011 - 12.2020
- Kept dock operations moving smoothly to maintain deadlines.
- Used correct handling procedures to minimize risk of damage to items.
- Loaded complex freight into trailers according to tight schedules.
- Cross-trained in areas to contribute to team success.
- Operated forklifts and other equipment to move items between storage, staging, trucks and sales floor.
- Organized warehouse stock and delivered product to sales floor.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Operated computer systems and internal software to track and record cargo movements.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Followed verbal and written instructions to properly move and ship products.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
Fish and Wildlife Technician/Seasonal
Texas Park And Wildlife Department
03.2019 - 09.2020
- Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
- Analyzed data to determine appropriate ways to protect wildlife ecosystems.
- Conducted biological analyses project and determined new methods to improve habitat issues.
- Water Quality Monitoring (DO, PH, Salinity, Temperature, Toxicity)
- Monitoring over 75 ponds
- Feeding numerous species of fish (Channel Cat, Striped Bass, Goldfish, Fathead Minnows, Sunshine Bass) and their required Kg of food
- Water same checks and treatments for Golden Algae
- Cleaning ponds and kettles
- Ammonia level checks
- Maintenance on vehicles that required oil change, tire rotation, changing of parts, or any kind of vehicle repair
- Use of numerous hand and power tools
- Zebra Mussel collection and analysis
- Knowledge of sterilization and contamination procedures from spreading invasive species
Education
Associate of Science - General Science
Vernon College
Vernon, TX12.2018
High School Diploma -
Bright Ideas High School
Wichita Falls, TX05.2011
Skills
- Company Inventory Oversight
- Complaint Investigation and Resolution
- Marina Operations
- Customer Order Fulfillment
- Dock Safety
- Incoming Shipments Review
- Outgoing Shipments Oversight
- Billing Systems
- Data Entry
- Supply Chain Improvement
- Business Workflows
- Inventory Management
- Daily Operations Management
- Safety Policies and Procedures
- Operational Efficiency
- Shipping and receiving
- Staff Management
- Materials management
Timeline
Dock Manager
Dillard's Department Store/ Store Closed
12.2020 - 08.2022
Fish and Wildlife Technician/Seasonal
Texas Park And Wildlife Department
03.2019 - 09.2020
Dock Associate
Dillard's Department Store
05.2011 - 12.2020
Associate of Science - General Science
Vernon College
High School Diploma -
Bright Ideas High School
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