Dedicated professional with strong customer service and teamwork skills. Proven ability to enhance processes and train colleagues, ensuring safety compliance and workflow efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli
Walmart
Gulf Shores
04.2025 - 08.2025
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Achieved cost-savings by developing functional solutions to problems.
Packing Operator
Ascend Materials
Foley
08.2024 - 04.2025
Operated packing machinery to prepare products for shipment.
Managed inventory controls to ensure accurate stock levels.
Collaborated with team members to maintain efficient workflow.
Inspected finished products for quality and packaging standards.
Followed safety protocols to maintain a secure work environment.
Documented packing processes and equipment maintenance records.
Trained new employees on packing procedures and safety practices.
Inspected packed items for any damages or defects before sealing.
Verified accuracy and quality of products prior to packing.
Maintained an accurate record of daily production output.
Followed safety and quality protocols, and lean processes to minimize accidents.
Cleaned work area regularly throughout shift ensuring it is free from debris or hazardous materials.
Ensured that all packaging materials are correctly labeled with product information.
Provided assistance to colleagues whenever needed.
Reported defective materials to department supervisors for immediate remediation.
Weighed filled containers accurately using scales provided.
Assembled finished product for shipment by packing, crating, loading and securing items.
Operated shrink-wrap machine to wrap pallets of finished goods for shipping.
Restocked packaging items and tracked boxes, tape and fill materials from inventory.
Collaborated with lead operators and managers to accomplish smooth product changeovers with minimal downtime and wastage.
Minimized waste and lag times by maintaining orderly and clean work area and equipment.
Utilized lifting equipment such as hand jacks, forklifts, pallet jacks safely while loading and unloading shipments.
Attached labels to packaged items or stenciled information on containers.
Met or exceeded target for on-time customer shipments.
Wrapped protective material around each product and packed items into cartons.
Fabricator
Vulcan Inc
Foley
09.2020 - 05.2024
Fabricated metal components using precision tools and equipment.
Maintained clean and organized workspace to ensure safety standards.
Collaborated with team members to improve fabrication processes.
Followed production schedules to meet project deadlines effectively.
Used hand tools to position, align and secure product components.
Measured and marked material for cutting or shaping using measuring tools.
Maintained a safe work environment by adhering to safety policies and procedures.
Inspected finished welds for conformance with specifications and visually inspected assemblies for quality assurance.
Retrieved correct materials from product inventory to perform various fabrication duties.