Dynamic and reliable professional with extensive experience at Keurig Dr. Pepper Snapple Group, excelling in visual merchandising and customer service. Proven ability to enhance product visibility and drive sales through effective display strategies and strong communication skills. Recognized for training staff and optimizing stock rotation, contributing to an elevated shopping experience.
Overview
9
9
years of professional experience
Work History
Merchandiser
Keurig Dr. Pepper Snapple Group
02.2022 - Current
Executed product placement strategies to enhance visibility and drive sales in retail locations.
Trained new team members on best practices for product merchandising and store presentation techniques.
Developed strong relationships with store management to facilitate effective communication and support sales goals.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Verified products appeared at correct locations in proper quantities.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
Increased customer engagement by providing knowledgeable product recommendations.
Collaborated with store managers to determine best placement for merchandise displays.
Sanitation Worker
Beta Services
03.2020 - 02.2022
Operated sanitation equipment to maintain cleanliness and safety standards in designated areas.
Conducted routine inspections to identify potential hazards and ensure compliance with health regulations.
Collaborated with team members to streamline waste management processes for increased efficiency.
Trained new staff on sanitation protocols and safety measures, fostering a culture of safety awareness.
Led initiatives to reduce contamination risks through proactive sanitation measures and best practices.
Developed and maintained cleaning schedules that optimized workflow while adhering to regulatory requirements.
Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
Prepared cleaning solutions and equipment in accordance with health and safety standards.
Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
Packer/Racker
Spectrum E Coat
02.2019 - 12.2020
Operated packaging machinery to ensure efficient product flow and maintain quality standards.
Collaborated with team members to streamline packing processes and improve workflow efficiency.
Conducted quality checks on finished products to verify adherence to specifications and minimize defects.
Trained new staff on packing procedures, safety protocols, and equipment operation techniques.
Maintained accurate inventory records, ensuring timely availability of packing materials for production needs.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Grocery Stocker/Inventory Coordinator
Meijer
11.2016 - 12.2020
Organized and replenished shelves to enhance product visibility and accessibility.
Collaborated with team members to optimize stock rotation and minimize spoilage.
Trained new staff on inventory management procedures and safety protocols.
Monitored inventory levels and reported discrepancies to ensure accurate stock counts.
Assisted in seasonal displays, promoting featured products to drive sales initiatives.
Maintained cleanliness and organization of stockroom, ensuring compliance with safety regulations.
Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Answered customer questions and provided detailed product information.
Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
Facilitated timely product rotation, ensuring freshness and minimizing waste.
Checked aisles for spills to complete quick clean-up.
Greeted customers and directed to requested products.
Assisted customers by finding items quickly to boost store satisfaction rates.
Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
Checked for outdated and overripe grocery items and removed from inventory.
Blocked and faced products on displays and shelves in accordance with company policy.
Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
Maintained effective team member communication.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Assisted in inventory management, performing regular audits to ensure accurate stock levels.
Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Stocked designated items on shelves, end caps and displays.
Performed inventory control, such as counting, and stocking merchandise.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Interacted with guests in friendly and knowledgeable way.
Kept work areas neat, clean and free from debris.
Stocked shelves to match planogram images and instructions.
Labeled products, rotated stock and fronted merchandise for appealing display.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Followed orders precisely for correct items, sizes and quantities.
Safely and securely loaded items to prevent damage during transport.
Managed timely and effective replacement of damaged or missing products.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Completed inventory accounts to keep records current and promote accurate ordering.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Recorded daily activities for inventory control.
Education
GED -
Ged.com
Online
06-2023
Skills
Reliable and punctual
Stock rotation
Friendly and outgoing
Stock replenishment
Visual displays
Display signage
Customer service
Product knowledge
Organizational skills
Adaptability and flexibility
Clear communication
Attention to detail
Critical thinking
Problem-solving
New display creation
Display building
Active listening
Placement optimization
Staff training
Accomplishments
Designed multiple elaborate store displays for store promotions during the holiday season.
Initiated daily store counts, orders and acquired proper products for number retail locations.