Mentored and monitored over 12 underwriters in best practices, contributing to their professional development within the organization.
Reviewed complex cases, providing recommendations for exceptions based on thorough risk assessments as well as improved approval processes and reduced turnaround times.
Ensured efficient workflow management by establishing clear priorities and monitoring audits and the progress on them regularly.
Collaborated with branch managers to assess borrower creditworthiness and financial stability.
Proactively identified areas for process improvement within the department, implementing changes that led to increased efficiency across teams.
Consumer Lender
3 Years 8 Months
Citizens Community Bank | 2022.02 - 2025.10
Analyze consumer loan applications and make the decision to approve, counteroffer or deny according to established policies.
Grew consumer loan department output by 100% in productivity.
Maintained effective communication with all departments to ensure quality service to all members of the bank.
Working closely with members to identify and facilitate their lending needs through applying consultation, credit reviewing, and debt management.
Rewriting loans for delinquent accounts, changed terms, and other necessary matters to revise loan agreements.
Revolving Loan Fund Underwriter
7 Months
SICOG | 2021.05 - 2021.12
Work with Loan Officer to analyze applications to SICOG's Revolving Loan Fund program, prepare presentations and formulate recommendations on business qualifications to SICOG's Advisory Board.
Education
BBA - Finance
Idaho State University | Pocatello, ID | 2021-12
BBA - Business Management
Idaho State University | Pocatello, ID | 2021-12
Skills
Financial Reporting & Analytical ability
Formal Accounting qualifications
Advanced knowledge of digital skills such as Excel & Office 360