BRANDON PORTELL
Wentzville,MO
Summary
Dedicated financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in innovative, client-focused environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships. Dynamic and reliable with exceptional sales and business management skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Market Financial Center Manager
Bank of America
Saint Louis, MO
06.2023 - Current
- Took on temporary leadership roles for more than 10 financial centers when managers were absent for periods ranging between 1 day and up to 3 months. On certain occasions, supervised multiple centers at the same time.
- Demonstrated ability to quickly analyze and adapt to various branch requirements and coverage timeframes, ensuring seamless operations, performance, and client care
- Successfully and quickly established strong rapport with associates and business partners in every team
- Observed, coached, and updated/created development plans for associates across all covered centers
- Identified and optimized both operational and performative practices throughout multiple branch locations
Retail Store Manager
Wireless Vision, T-Mobile
O'FALLON, MO
01.2020 - Current
- Demonstrated exceptional sales performance by ranking within the top 3% of 700 managers across three stores for the entire year of 2020.
- Significantly contributed to the recruitment and interviewing efforts within the sales district
- Played a key role in developing and implementing an impactful leadership development program, resulting in the creation of a strong talent/leadership bench
- Managed all aspects of store operations, overseeing daily paperwork, inventory management, staffing and scheduling, development and merchandising efforts to maintain peak operational efficiency.
- Successfully coached and mentored staff members, transforming them into instrumental contributors within the district/region.
- Resolve customer complaints regarding sales and service.
Market Learning Center Manager
Wireless Vision, T-Mobile
Saint Charles, MO
08.2022 - 06.2023
- Continued responsibility as Retail Store Manager in one of the highest trafficked stores in the region.
- Effectively onboarded and trained all new-hires and managed ongoing training of existing employees for the Saint Louis North District.
- Consistently provided secondary leadership support within the district.
- Ranked in the top 1% for sales among 700 stores during Q4 2022.
- Promoted two assistant managers to store managers, while also assisting in the development of representatives into assistant store manager roles.
Sales Associate
Wireless Vision, T-Mobile
ST. PETERS, MO
02.2018 - 01.2020
- Ranked 3rd nationwide among 3,000 representatives for achieving highest year-to-date sales in 2018
- Ranked 8th nationwide among 3,000 representatives for achieving highest year-to-date sales in 2019
- Captained secondary district secondary leadership team (This responsibility focused on specific metrics that changed with the need of the business)
- Assisted developing reps within our location to bring the up to speed and be among top-performers
- Maximized sales while ensuring customers received a world-class experience
- Assumed responsibility for overseeing sales floor activities during manager's absence or while they focused on operational tasks
Server
STEFANINA'S
TROY, MO
04.2013 - 01.2018
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
Education
High School Diploma -
Troy Buchanan High School
Skills
- Client Relations
- Strong Sales Record
- Business Planning/Management
- Leadership
- Excellent Communication
- Training/Development
- Microsoft Office
- Strategic Thinking
- Stock market expertise
- Relationship building and management
Certification
- Series 66 - NASAA
- SIE - FINRA
References
References available upon request.
Timeline
Market Financial Center Manager
Bank of America
06.2023 - Current
Market Learning Center Manager
Wireless Vision, T-Mobile
08.2022 - 06.2023
Retail Store Manager
Wireless Vision, T-Mobile
01.2020 - Current
Sales Associate
Wireless Vision, T-Mobile
02.2018 - 01.2020
Server
STEFANINA'S
04.2013 - 01.2018
High School Diploma -
Troy Buchanan High School
Similar Profiles
Mariel VigilMariel Vigil
Research Representative III at Bank of AmericaResearch Representative III at Bank of America
Felecia SoolamanFelecia Soolaman
Relationship Banker at Bank Of AmericaRelationship Banker at Bank Of America
Karalyn MannKaralyn Mann
Business Banking Relationship Manager at Bank of AmericaBusiness Banking Relationship Manager at Bank of America
JULIAN BURGOSJULIAN BURGOS
Business Solutions Advisor at Bank of AmericaBusiness Solutions Advisor at Bank of America
Donald CarrinoDonald Carrino
Electrical Repairman at Ameren MissouriElectrical Repairman at Ameren Missouri