Brandon Priester
Ellenboro,NC
Summary
Dynamic leader with a proven track record at AWP Traffic Control. Hone skills in project management and team collaboration. Enhance team performance and improve project outcomes through innovative strategies and effective communication. Skilled in risk management and interpersonal communication. Consistently deliver projects with high-quality results.
Overview
14
14
years of professional experience
Work History
Senior Protector
AWP Traffic Control
05.2022 - Current
- Developed comprehensive project plans, outlining objectives, timelines, and deliverables to keep teams focused on goals.
- Identified potential risks early in planning stages, enabling proactive mitigation strategies to be put into place.
- Monitored ongoing project performance closely, making adjustments as needed to ensure timely completion of milestones.
- Enhanced team collaboration for successful project outcomes with regular meetings and progress updates.
- Reduced miscommunication between departments by introducing standardized communication protocols for information sharing among cross-functional teams.
- Led training initiatives for team members to boost their skills in relevant areas, elevating overall team performance levels in the process.
- Developed contingency plans proactively so that unexpected challenges could be addressed without derailing established project timelines or budgets.
- Defined clear roles and responsibilities among team members at the outset of each new assignment, minimizing confusion related to task ownership.
- Ensured proper documentation was maintained throughout each step of a project''s life cycle, promoting excellent record-keeping practices and easy access to historical information.
- Improved resource allocation efficiency through careful analysis of needs versus availability during project planning phases.
- Delivered high-quality results consistently by adhering to industry best practices and company guidelines throughout each project lifecycle stage.
- Adapted project plans quickly in response to shifting organizational priorities, demonstrating flexibility and a willingness to embrace change when necessary.
- Developed comprehensive project plans, identifying potential risks and devising mitigation strategies to ensure smooth project execution.
- Implemented innovative project management tools, significantly improving team productivity and project tracking accuracy.
- Balanced multiple simultaneous project deadlines without compromising the quality or timeliness of deliverables.
- Led cross-functional teams in deployment of project initiatives, fostering collaboration and driving project success.
- Maintained up-to-date project documentation, enabling quick access to project details and facilitating effective decision-making.
- Cultivated strong relationships with stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Streamlined project documentation process, significantly enhancing team efficiency and reducing time spent on administrative tasks.
- Improved project outcomes by implementing rigorous quality control checks throughout project lifecycle.
- Managed project risks to minimize impact, proactively identifying potential issues and developing effective contingency plans.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Technical Lead
Trusteam Carpet Cleaning Upholstery Cleaning
09.2016 - 09.2022
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Continuously updated knowledge of industry trends and techniques to provide superior service to clients.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Moved furniture weighing up to Number pounds to prepare homes for cleaning.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Reduced client complaints by promptly addressing concerns and ensuring complete satisfaction with the service provided.
- Contributed to increased repeat business through exceptional performance that encouraged customer loyalty and referrals within their network.
- Provided accurate quotes based on assessments, ensuring transparent pricing structures and building trust with clients.
- Collaborated with team members to meet deadlines and ensure client satisfaction, working together efficiently on large-scale projects.
- Maintained accurate, up-to-date customer records in Software system.
- Streamlined processes for quicker completion of tasks while maintaining exceptional quality in carpet cleaning services.
- Demonstrated versatility by adapting techniques according to each unique situation encountered during assignments, ensuring effective solutions for diverse carpet conditions.
- Assisted in the training of new team members, sharing expertise in various techniques to enhance their skill sets efficiently.
- Ensured adherence to safety protocols when using chemicals or machinery during the carpet cleaning process, preventing accidents or injury on the job site.
- Expanded client base through effective communication of available services and exemplary work ethic.
- Incorporated eco-friendly cleaning practices, reducing environmental impact while still providing excellent results for clients.
- Boosted overall efficiency by maintaining clean and organized workspaces, enabling faster completion times without sacrificing quality.
- Upsold upholstery cleaning and Product or Service to customers to boost revenue.
- Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
- Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Supervised supplies in inventory and submitted reorder requests.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained floor cleaning and waxing equipment.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Head Cook
Western Sizzler
01.2011 - 09.2016
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Mentored junior cooks, providing guidance on culinary techniques and fostering professional growth within the team.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
- Developed new menu items for increased customer satisfaction and repeat business.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Implemented cost-effective measures in the procurement of ingredients, resulting in significant savings without sacrificing quality.
- Collaborated with dining room staff to ensure seamless communication between front-and back-of-house operations.
- Tracked food costs and adjusted menu pricing accordingly to maintain profitability while offering competitive prices for customers.
- Created visually appealing plate presentations to enhance the overall dining experience for guests.
- Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
- Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.
- Promoted positive reviews from critics by consistently delivering high-quality dishes that exceeded expectations.
- Devised seasonal menus using fresh, local ingredients for an ever-changing culinary experience for patrons.
- Collaborated with restaurant management to develop and execute strategies for improving overall guest satisfaction.
- Attended industry conferences and workshops to stay up-to-date on current trends in cuisine and restaurant management practices.
- Streamlined kitchen operations, leading to smoother service during peak hours by implementing efficient prep schedules.
- Managed kitchen budget effectively, keeping costs within targets while still delivering high-quality dishes.
- Coordinated with front-of-house staff to ensure seamless communication and high level of customer service during meal service.
- Increased efficiency in kitchen, introducing pre-prep system that sped up meal preparation times.
- Enhanced menu variety by introducing innovative recipes tailored to seasonal ingredients.
- Designed special menus for events, accommodating dietary restrictions and preferences, which led to increase in event bookings.
- Developed waste reduction program that minimized food spoilage and cut down on unnecessary expenses.
- Cultivated culture of excellence and continuous improvement by setting high performance standards for kitchen staff.
- Improved customer satisfaction with introduction of signature dishes that became customer favorites.
- Boosted team morale and reduced turnover, conducting regular training sessions on culinary techniques and kitchen safety.
- Improved supplier relationships, ensuring timely delivery of fresh ingredients which enhanced overall dish quality.
- Oversaw kitchen equipment maintenance schedule, ensuring all tools and appliances were in top working condition.
- Conducted inventory management to minimize waste, ensuring optimal stock levels were maintained for all kitchen essentials.
- Evaluated employee performance regularly, providing constructive feedback for improvement.
- Implemented customer feedback system to gather insights, leading to menu adjustments that increased repeat business.
- Balanced menu offerings to cater to both traditional tastes and contemporary dietary trends, broadening restaurant's appeal.
- Created seasonal rotation of dishes, keeping menu fresh and exciting while also highlighting local ingredients.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Monitored food production to verify quality and consistency.
- Evaluated food products to verify freshness and quality.
- Coordinated with team members to prepare orders on time.
- Assisted with menu development and planning.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Participated in food tastings and taste tests.
- Modified recipes to accommodate dietary restrictions and allergies.
- Implemented food cost and waste reduction initiatives to save money.
- Developed close relationships with suppliers to source best ingredients.
- Utilized culinary techniques to create visually appealing dishes.
Education
High School Diploma -
Groves High School
Garden City, GA05.2008
Skills
- Meeting facilitation
- Project scoping
- Scheduling expertise
- Customer relationship management
- Team collaboration
- Creative thinking
- Detail-oriented
- Technical understanding
- Documentation and reporting
- Project management
- Cost analysis
- Work Planning and Prioritization
- Quality assurance
- Conflict resolution
- Relationship building
- Status updates
- Team leadership
- Idea development and brainstorming
- Performance monitoring
- Staff management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Strategic thinking
- Active listening
- Effective communication
- Verbal and written communication
- Adaptability and flexibility
- Decision-making
- Team building
- Project scheduling
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Goal setting
- Risk assessment
- Professionalism
- Interpersonal communication
- Complex Problem-solving
- Strategic planning
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Compliance monitoring
- Risk management
- Project planning
- Professional demeanor
- Problem-solving aptitude
- Process improvement
- Performance metrics
- Workflow Analysis
- Cost control
- Business process mapping
- Change management
- Analytical skills
- Regulatory compliance
- Training & Development
Timeline
Senior Protector
AWP Traffic Control
05.2022 - Current
Technical Lead
Trusteam Carpet Cleaning Upholstery Cleaning
09.2016 - 09.2022
Head Cook
Western Sizzler
01.2011 - 09.2016
High School Diploma -
Groves High School
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