Brandon Pruitt

-Create reports using Jaspersoft.

-Perform updates on the databases and ensure the system is running smoothly.

-Perform weekly core changes.

-Tier 2 ticket escalation.

-Automate and ensure jobs are working within Opcon.

-Use RazorSQL to develop queries.

-Refresh databases on a timely basis.

-Document new changes and edit previous articles in SharePoint.

-Create and assign different Roles/Privileges within Keystone(Core System)

-Work within Oracle Database to meet project needs.

-Understand and reuse old code in specific queries to improve production time.

-Create new tables and load data into them.

-Use of Microsoft Teams to communicate progress and for base communication.

-Understanding of Banner Student Information System and COGNOS.

-Created and assigned tickets via Service Now ticketing system.

-Worked on Tier 1 tickets.

-Constant interaction with end users on various issues to help solve a variety of problems.

-Communication with peers for ticket escalation and problem solving.