Delivery Associate
- Ensured proper care in the handling of packages to avoid damage during transit.
- Loaded delivery truck with company products according to the daily route plan.
- Utilized GPS and maps for efficient route planning.
- Notified customers of delays to decrease calls to support.
- Maintained cleanliness of vehicle interior and exterior.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Sorted parcels according to delivery route.
- Created delivery routes based on destinations and timelines to maintain efficiency.
- Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.