Accomplished hospitality professional with expertise in customer service excellence and advanced communication skills. At Vue On The Water, enhanced guest experiences through efficient service and menu knowledge. Proven track record in increasing drink sales. Skilled in POS systems and cocktail preparation, ensuring seamless operations.
Greeted guests and provided menus to enhance dining experience.
Delivered food orders promptly and courteously to maintain service standards.
Monitored dining room for cleanliness and proper setup at all times.
Accurately recorded orders using cash register and point-of-sale system.
Maintained comprehensive knowledge of menu items and preparation methods.
Checked food quality prior to serving to ensure customer satisfaction.
Took orders from customers efficiently to streamline service operations.
Executed opening and closing duties, including setting up dining area and restocking supplies.
Accurately processed cash transactions in compliance with company cash handling procedures.
Facilitated effective communication with kitchen staff regarding customer allergies and special requests.
Engaged with guests to obtain feedback on food service and address concerns promptly.
Welcomed bar guests with a consistently friendly and helpful demeanor.
Achieved annual increases in drink sales through targeted promotions and customer interactions.
Provided informed drink suggestions and detailed menu information to enhance guest experience.
Maintained cleanliness and organization of the bar area at all times.
Managed bar inventory efficiently, placing orders as necessary to ensure stock availability.
Delivered optimal customer service in a high-volume, popular restaurant.
Maintained current knowledge of beverage selections and food specials.
Engaged patrons in friendly conversations, addressing questions and concerns.
Collaborated effectively with staff to enhance overall dining experiences.
Delivered exceptional service by taking food and drink orders in a high-traffic restaurant.
Served over 400 customers during peak weekend hours.
Memorized orders to ensure prompt and quality service for all guests.
Supported bar staff by preparing drinks and managing bar inventory.
Flavor combination expertise
Motivated attitude
Memorization techniques
ServSafe ( Food Handler Certificate Program)
TIPS Alcohol Certification