Summary
Overview
Work History
Skills
Certification
Timeline
Barista
Brandon Purdom

Brandon Purdom

Oakland Park,FL

Summary

Accomplished hospitality professional with expertise in customer service excellence and advanced communication skills. At Vue On The Water, enhanced guest experiences through efficient service and menu knowledge. Proven track record in increasing drink sales. Skilled in POS systems and cocktail preparation, ensuring seamless operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

Vue On The Water
Fort Lauderdale, FL
10.2023 - Current

Greeted guests and provided menus to enhance dining experience.
Delivered food orders promptly and courteously to maintain service standards.
Monitored dining room for cleanliness and proper setup at all times.
Accurately recorded orders using cash register and point-of-sale system.
Maintained comprehensive knowledge of menu items and preparation methods.
Checked food quality prior to serving to ensure customer satisfaction.
Took orders from customers efficiently to streamline service operations.
Executed opening and closing duties, including setting up dining area and restocking supplies.

Bartender

Pub On The Drive
Wilton Manors, FL
09.2021 - 02.2024

Accurately processed cash transactions in compliance with company cash handling procedures.
Facilitated effective communication with kitchen staff regarding customer allergies and special requests.
Engaged with guests to obtain feedback on food service and address concerns promptly.
Welcomed bar guests with a consistently friendly and helpful demeanor.
Achieved annual increases in drink sales through targeted promotions and customer interactions.
Provided informed drink suggestions and detailed menu information to enhance guest experience.
Maintained cleanliness and organization of the bar area at all times.
Managed bar inventory efficiently, placing orders as necessary to ensure stock availability.

Bartender/Server

Cheesecake Factory Inc
02.2018 - 06.2021

Delivered optimal customer service in a high-volume, popular restaurant.
Maintained current knowledge of beverage selections and food specials.
Engaged patrons in friendly conversations, addressing questions and concerns.
Collaborated effectively with staff to enhance overall dining experiences.

Bartender/Server

Olive Garden
04.2013 - 01.2018

Delivered exceptional service by taking food and drink orders in a high-traffic restaurant.
Served over 400 customers during peak weekend hours.
Memorized orders to ensure prompt and quality service for all guests.
Supported bar staff by preparing drinks and managing bar inventory.

Skills

Flavor combination expertise

Motivated attitude

Memorization techniques

  • Advanced communication skills
  • Customer service excellence
  • Bartending proficiency
  • Serving expertise
  • Point of sale (POS) knowledge
  • Cocktail preparation experience
  • Organizational skills
  • Restaurant operations experience
  • Cash register operation
  • Cash handling proficiency
  • Time management skills
  • Food service knowledge
  • Hospitality expertise
  • Wine sales experience
  • Spirits knowledge
  • Fine dining experience
  • Wine expertise
  • Food handling practices
  • Food safety compliance

Certification

ServSafe ( Food Handler Certificate Program)
TIPS Alcohol Certification

Timeline

Server

Vue On The Water
10.2023 - Current

Bartender

Pub On The Drive
09.2021 - 02.2024

Bartender/Server

Cheesecake Factory Inc
02.2018 - 06.2021

Bartender/Server

Olive Garden
04.2013 - 01.2018
Brandon Purdom