Brandon Quijada
San Jose,CA
Summary
A dedicated service professional with strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Service Coordinator/inspector
Silicon Valley Power
06.2021 - Current
- Coordinated service requests and ensured timely resolution for customer inquiries.
- Assisted in developing and updating operational procedures to enhance service delivery.
- Managed scheduling of maintenance and repair activities to optimize resource allocation.
- Collaborated with cross-functional teams to streamline communication and improve response times.
Journey Lineman
Silicon Valley Power
06.2008 - 2020
- Installed and maintained overhead and underground electrical distribution systems.
- Operated heavy machinery including bucket trucks and digger derricks for line work.
- Conducted safety inspections on tools and equipment to ensure compliance with regulations.
- Collaborated with team members to restore power outages in a timely manner.
- Performed troubleshooting on electrical systems to identify and resolve issues efficiently.
- Assisted in training junior linemen on best practices and safety protocols.
- Led field crews in complex projects, ensuring adherence to quality standards and timelines.
- Utilized problem-solving skills to troubleshoot challenging situations involving damaged equipment or complex electrical systems.
Outside Plant Technician
AT&T
Santa Clara, CA
09.1996 - 06.2008
- Installed and maintained outside plant infrastructure, ensuring optimal network performance.
- Conducted routine inspections and troubleshooting of fiber optic and copper cabling systems.
- Collaborated with cross-functional teams to coordinate project timelines and resource allocation.
- Mentored junior technicians on installation techniques and safety protocols, enhancing team efficiency.
- Implemented process improvements that reduced downtime during service outages, increasing operational reliability.
- Ensured timely project completion for fiber optic installations by efficiently coordinating with team members and stakeholders.
- Reduced network downtime through preventive maintenance measures and swift response to emergency repairs.
Education
High School Diploma -
Mount Pleasant
San Jose CACertification
Rubber glove certified
Live line certified
Foreman certified
Trouble shooter certified
Timeline
Service Coordinator/inspector
Silicon Valley Power
06.2021 - Current
Journey Lineman
Silicon Valley Power
06.2008 - 2020
Outside Plant Technician
AT&T
09.1996 - 06.2008
High School Diploma -
Mount Pleasant