Brandon Ramirez

.Resolved employee conflicts in the most efficient manner and while following all company protocols.

.Developed lasting relationships with employees, peers, upper management and outside vendors.

.Managed day-to-day shipping and receiving, typically overseeing more than 160 packages in a 24-hour period.

.Forecasted manpower requirements based on daily workload and company targets.

• Established performance metrics to track progress towards goals, allowing for adjustments as needed to ensure success.
• Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
• Conducted research to address shipping errors and packaging mistakes.
• Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Managed resources effectively to avoid unnecessary delivery delays.
• Improved delivery efficiency by optimizing routes and scheduling for the team.
• Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
• Developed and maintained knowledgeable and productive team of employees.
• Reduced customer complaints by implementing proactive communication strategies with clients.
• Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
• Trained drivers, helpers and support workers in techniques for maximizing efficiency.

• Minimized company liability and risks to loads by obeying traffic laws.
• Communicated effectively with customers, addressing concerns and providing relevant information regarding their packages.
• Operated company vehicles responsibly, adhering to all traffic laws and maintaining a clean driving record.
• Conducted regular vehicle maintenance checks, contributing to the longevity of company fleet assets.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
• Handled sensitive materials with care, ensuring proper packaging and labeling for secure transportation.
• Delivered packages to customer doorsteps and business offices.
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Prioritized urgent deliveries according to established guidelines, ensuring critical packages reached recipients promptly.
• Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
• Supported fellow drivers in case of emergencies or unexpected route changes, fostering teamwork within the department.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Adhered to company policies regarding confidentiality, protecting sensitive client information during deliveries.
• Utilized GPS navigation systems accurately, reducing errors and improving on-time delivery rates.
• Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
• Managed time efficiently to complete daily delivery assignments within specified deadlines.
• Documented mileage, deliveries, pickups, customer issues and damages.

• Established performance metrics to track progress towards goals, allowing for adjustments as needed to ensure success.
• Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
• Conducted research to address shipping errors and packaging mistakes.
• Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Coordinated efforts across multiple teams during peak periods or special events to optimize staffing levels while meeting customer demand.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Introduced innovative technology solutions that improved tracking accuracy and boosted operational efficiency.
• Conducted regular audits of internal processes to identify inefficiencies or gaps in compliance with established protocols.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Developed and maintained knowledgeable and productive team of employees.
• Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
• Trained drivers, helpers and support workers in techniques for maximizing efficiency.
• Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
• Planned delivery routes according to traffic, weather and types of delivery.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Worked with vendors to schedule daily pickups and weekly deliveries.
• Worked well in a team setting, providing support and guidance.

• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Inspected load security and checked for damages.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Identified mechanical issues, completed basic repairs and reported serious concerns to management.
• Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Fostered positive working relationships with regular customers.
• Loaded and unloaded various delivery vehicles with correct order and balancing.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Delivered packages to customer doorsteps and business offices.
• Protected people and equipment from hazardous materials by using correct procedures.
• Minimized company liability and risks to loads by obeying traffic laws.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.

.Wrote detailed reports outlining performance, quality and defect rates.

.Assessed materials, parts and products for conformance with quality control requirements and production specifications.

.Used specialized tools to take precise measurements of various aspects of samples.

.Completed non-destructive tests and visual inspections on a continuous basis.

.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.

.Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.

.Inspected finished products for quality and adherence to customer specifications.

.Changed equipment over to new product.

.Monitored and adjusted production processes or equipment for quality and productivity.

.Managed quality control and maintained high customer satisfaction.

.Drove team performance through effective training, coaching and motivating of line employees.

.Maintained clean and organized work areas.

.Worked with managers to implement the company's policies and goals.