My objective is to work in a field that provides challenges that allow for improvement and growth. I want to gain new skills to be more efficient and progressive in a company as a leader and team member. Learning different skills will allow me the ability to be a more effective member of society to benefit my family and growing community. I expect challenges and welcome them, failure and mistakes are expected when trying to achieve your highest skill level. I value my relationships with people and always do my best to be a contributor to others success! The best way to lead a great team is to be a great team player.
Winning isn't everything, but wanting to win is - Vince Lombardi
Overview
12
12
years of professional experience
Work History
Construction Field Supervisor
General Contractor
05.2023 - Current
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Increased construction project efficiency by implementing streamlined processes and effective communication strategies.
Observed safety regulations on job sites to minimize accidents.
Work independently in fast-paced environment while meeting productivity and quality expectations.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Provided labor support to carpenters, masons and other skilled trades.
Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Oversaw the procurement of materials, ensuring timely delivery while minimizing expenses.
Addressed issues promptly with clients, fostering trust and maintaining strong working relationships.
COO
Higher Healing - Dispensary
08.2020 - 04.2023
Identified and pursued business development opportunities to grow organization and increase revenue.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Managed social media to improve customer traffic and potential business relationships.
Shot and edited videos and pictures pertaining to product advertisement and company offers for advertising company platforms.
Managed financial, operational and human resources to optimize business performance.
Developed innovative sales and marketing strategies to facilitate business expansion.
Established and maintained strong relationships with customers, vendors and strategic partners.
Cultivated company-wide culture of innovation and collaboration.
Represented organization at external meetings and events to promote and build relationships with key stakeholders.
Responsible for the efficiency of the delivery team and office personnel.
Resolved customer and vendor issues with clarity, patience, and urgency.
Responsible for inventory management in direct working with CEO and law enforcement.
Headed monthly inspections with city officials
Responsible for making sure all city, state, and federal regulations were being upheld by employees in the field and on site.
Oversaw business-wide changes to modernize procedures and organization.
Analyzed industry trends and tracked competitor activities to inform decision making.
Maintenance Technician
Arcade Creek Manor
03.2020 - 08.2020
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Communicated with tenants (senior community) on questions and concerns relating to their units and community grounds.
Followed safety protocols to minimize workplace accidents.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Restoration Technician/Assistant manager
5th Element Restoration
06.2016 - 03.2020
Responsible for explaining to clients the process and procedure for mold, fire, and water restoration performed on their property
Responsible for making sure jobs are completed fully to industry standards
Lead technician while in the field
Team leader when performing duties on jobsite
Contacts clients, insurance adjusters, and property owners for payment, job details, and making sure all needs are met
In charge of everyday tasks, vehicle maintenance, customer satisfaction, and job integrity
Checking on customer issues and finding solutions
In field demolition of compromised material to build back and repair of damaged property
Finish lead cleaner and punch list finalization
Lead Cleaning Technician
Streakless
10.2015 - 06.2016
Responsible for making sure clients needs and services are met
Maintaining a punctual, efficient, and profitable team while in the field
Lead cleaning technician while in the field
Final cleaner and punch list finalization
Delivered quality customer service to address urgent needs and cleaning requests, along with product education
Window cleaning and Christmas light installation
Warehouse Team - Builder
Stage 9
01.2015 - 10.2015
Worked with a team to build, fix, and create new exhibits
Helped with the breakdown, setup, and maintenance of an exhibit out of town
Used a variety of trade skills, hand, and power tools from carpentry to electrical to create exhibits and projects
Provided real time input with team throughout project process regarding functionality and efficiency of exhibit
Loss Prevention Officer
Walmart
05.2014 - 01.2015
Controlled the loss of merchandise and improved profitability
Observed video surveillance systems for prompt emergency response.
Detected, deterred, investigated, and resolved violations of company policies and criminal activities
Completed incident reports and activity logs for accurate, current records.
Ensured compliance with company policies and procedures and supported company mission, values, and standards of ethics and integrity
Liaised with law enforcement and security personnel in issue investigation.
Management of facility level training and execution of asset protection and safety functions
Conducted daily store walk-throughs to identify potential security risks.
Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Cashier
Walmart
09.2013 - 05.2014
Performed cash handling skills along with communication and interaction with customers
Check out customer purchases accurately and efficiently
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Worked closely with shift manager to solve problems and handle customer concerns.
Cleaning Technician
Clean World Maintenance
07.2012 - 08.2013
Delivered quality customer service to address urgent needs and cleaning requests.
Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
Developed multiple skills in construction clean up, window cleaning, floor cleaning, and carpet cleaning.
Part of emergency and finalization response team for all construction clean up projects
Team Lead for floor cleaning crew. Commercial floor cleaning, stripping, waxing, and buffing.
Developed and implemented comprehensive cleaning plan for entire building.
Education
High School Diploma -
Opportunities For Learning
06.2007
Skills
Expert Customer Service - direct and over the phone
Scheduling and planning
Manager Experience
Ability to learn quickly and efficiently
Ability to lead team and be an effective contributing team member
Calm under pressure, along with strong work ethic
Upholds focus on safety by myself and team members
Honest, reliable, disciplined and dedicated
Active amateur Muay Thai fighter and assistant coach
Timeline
Construction Field Supervisor
General Contractor
05.2023 - Current
COO
Higher Healing - Dispensary
08.2020 - 04.2023
Maintenance Technician
Arcade Creek Manor
03.2020 - 08.2020
Restoration Technician/Assistant manager
5th Element Restoration
06.2016 - 03.2020
Lead Cleaning Technician
Streakless
10.2015 - 06.2016
Warehouse Team - Builder
Stage 9
01.2015 - 10.2015
Loss Prevention Officer
Walmart
05.2014 - 01.2015
Cashier
Walmart
09.2013 - 05.2014
Cleaning Technician
Clean World Maintenance
07.2012 - 08.2013
High School Diploma -
Opportunities For Learning
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