Brandon Ramirez

• Managed daily outbound pack operations for 80-100 associates per shift across a 92-person department, processing 90,000+ units daily while maintaining safety compliance and operational KPI adherence at an Amazon Robotics Sortable fulfillment center.

• Spearheaded site-wide safety training compliance initiative for 120 managers across all levels (L4-L8), increasing Working Well Huddle completion from 78% to 95% through structured Slack escalation channels and targeted in-person follow-ups with lowest-performing leaders. Sustained 3% MoM improvement by building compliance tracking reports that identified gaps by level and shift, enabling data-driven escalation prioritization.

• Created and published a safety rotation conflict detection tool to the internal script repository, adopted across multiple FCs network-wide. Prevents labor sharing violations by alerting operators to planned safety rotations before submission, eliminating wasted inferred time from associates being sent to and returned from conflicting assignments.

• Built a leadership pipeline that promoted 6 Tier 3 associates to L4 Area Manager roles and developed 15+ L4 leaders into L5 readiness through a structured program combining formal Learn Series classroom instruction with hands-on floor shadowing and real-time coaching. Focused development on operational decision-making, metric interpretation, and associate engagement.

• Drove site-wide Pick Total rate improvement from 238.60 JPH to 258.08 JPH over a 4-week period (8.2% increase) through weekly trend analysis across all shifts, targeted coaching interventions, and SCC Adherence improvements from 71.56% to 76.47%.

• Led a team to successfully broke a record for the site including no OB late finishes for 16 consecutive weeks by implementing tools to help with tracking productivity to identify potential bottlenecks.
• Enhanced OB Load Quality by a 40% reduction on average per week ensuring safe and efficient unloading at downstream sort centers/delivery stations.
• Improved Total Throughput Per Hour (TPH) from 5.64 to 6.48, optimizing both Sortable and Cross Dock operations.
• Reduced ATLAS Ship Failed Moves DPMO from averaging 12,000-15,000 to consistently averaging around 5,000 per month.
• Decreased overall XLSC Missort DPMO from 2,659 to 1,723 by improving our visual stacking filters and ensuring the team is coaching our top offenders daily.
• Partnered with Senior leadership, RME, and finance to help get approvals to install fans across the entire sorting dock area in order to help sustain better air flow decreasing the risk of heat related illness from occurring.
• Launched a new Vacuum lift system on the AMXL network within HLA9, optimized stacking filter locations to increase week over week improvement average about 5-10%.
• Worked with RME and LGB9 site leader to renovate HLA9 main breakroom area by adding additional walls and power drops to create enough room to add additional microwaves based on associate feedback.

• Led a team of 100+ hourly associates in a fast-paced, high-volume warehouse environment to help promote and develop a total of 4 associates into leadership roles.
• Partnered with the Inventory Quality Control Assurance team to create an Apollo audit that helped to improve count quality reducing the number of defects by 43%.
• Took ownership of site-wide Quorisity OPTT compliance reporting by creating an improved tracking tool using excel and partnering with all Operation Managers to increase compliance from 15% to now 59%.
• Able to consistently hold an engage completion of 100% with an LBI score average at 88.2% and an SLI of 12%.
• In charge of all the CAP department meetings to help establish a good working communication between all shifts, and to ensure handoff expectations are the same for each shift.
• Co-Launched Families @ Amazon affinity group which helped increase it to the #1 affinity group at SAN3 within 2 months of launch with a current member number at 389 total associates apart of the families.