Brandon Ramirez Amaya
Alexandria,VA
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in personnel supervision and investigative procedures. Proven track record in developing security policies and leading teams to enhance safety standards. Skilled in troubleshooting equipment and fostering strong relationships, ensuring a secure environment for all stakeholders.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospital Security Supervisor
Allied Universal Security Services
06.2025 - Current
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Developed and implemented strategies to prevent and respond to security incidents.
- Monitored and approved access control systems for accessibility to authorized personnel.
Hospital Security Officer
Allied Universal Security Services
09.2024 - 06.2025
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Golf Course Supervisor
Nova Parks
11.2025 - Current
- Troubleshot and repaired issues with equipment.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Golf Course Attendant
Nova Parks
04.2025 - 11.2025
Construction Worker
APJ Contractor
04.2024 - 07.2024
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Representative
T-Mobile
10.2023 - 04.2024
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
- Stayed current on company offerings and industry trends.
Manager
Burger King
05.2023 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Golf Course Attendant
Nova Parks
09.2021 - 05.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Observed guests for proper use of equipment and respectful behavior on property.
- Trained in different roles at golf course to help team deliver first-rate support to guests.
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Partnered with golf shop, cart staff and ranger to maintain smooth golf games.
- Monitored first tee, tee off times and turn times to anticipate schedule problems.
Game Room Attendant
Chuck E Cheese
11.2022 - 04.2023
- Memorized games and rules to facilitate positive entertainment experience.
- Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
- Stocked and displayed merchandise in prize area to encourage guests to win game tickets.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Conducted routine rounds through game room floor to check and test games.
- Monitored tables for guest needs to identify customer service opportunities.
Crew Member
Popeyes
01.2021 - 08.2021
- Operated cash register to ring up final bill and process various forms of payment.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA06.2023
Skills
- Personnel supervision
- Course maintenance standards
- Recruiting staff
- Leading teams
- Troubleshooting equipment
- Security team leadership
- Daily status reports
- Investigative procedures
- Fluent in English/Spanish
Certification
Adult and Pediatric First Aid/CPR/AED
Mental Health First Aid
Unarmed Security
Drivers license
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Golf Course Supervisor
Nova Parks
11.2025 - Current
Hospital Security Supervisor
Allied Universal Security Services
06.2025 - Current
Golf Course Attendant
Nova Parks
04.2025 - 11.2025
Hospital Security Officer
Allied Universal Security Services
09.2024 - 06.2025
Construction Worker
APJ Contractor
04.2024 - 07.2024
Sales Representative
T-Mobile
10.2023 - 04.2024
Manager
Burger King
05.2023 - 08.2023
Game Room Attendant
Chuck E Cheese
11.2022 - 04.2023
Golf Course Attendant
Nova Parks
09.2021 - 05.2023
Crew Member
Popeyes
01.2021 - 08.2021
High School Diploma -
Mount Vernon High School