Summary
Work History
Education
Skills
Certification
Extra Curricular Activities
Timeline
Generic

Brandon Ramudit

Schenectady,NY

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Work History

Server

Sedd's Edible Creations
Plant City, FL
09.2017 - 11.2017
  • Server, Cleaned tables, Customer service, Assisted with preparing food
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Helper

Hoppen Home Systems
Tampa, FL
03.2017 - 03.2017
  • Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
  • Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
  • Cleaned or prepared construction sites to eliminate possible hazards.
  • Completed measurements, layouts and job site preparation to reduce downtime.

Manager

Lowes Home Improvment
Niskayuna, NY
02.2022 - 08.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

Received High school Diploma on 05/17/2018 -

Simmons Career Center
05.2018

Studied electrical trades -

Schenectady High School
01.2017

Skills

  • Business Development
  • Workforce Management
  • Schedule Preparation
  • Staff Management
  • Negotiation
  • Verbal and Written Communication
  • Team Leadership
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Staff Development

Certification

Microsoft Office Specialist (MOS) 2016 Certified, Microsoft Word 2016, Microsoft Outlook 2016, Microsoft Excel 2016, Microsoft PowerPoint, OSHA 10 Certified

Extra Curricular Activities

  • FBLA (Future Business Leaders of America), President, Scheduled and conducted meetings, events and fundraisers
  • FCCLA (Family, Career and Community Leaders of America), Treasurer, Culinary, Handled all financial transactions, Created and headed fundraisers
  • Electrathon of Tampa Bay, Racer and Member, Performed electrical and mechanical work on battery powered cars

Timeline

Manager

Lowes Home Improvment
02.2022 - 08.2023

Server

Sedd's Edible Creations
09.2017 - 11.2017

Helper

Hoppen Home Systems
03.2017 - 03.2017

Received High school Diploma on 05/17/2018 -

Simmons Career Center

Studied electrical trades -

Schenectady High School

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Brandon Ramudit