Brandon Reyna

Managed team of 100 drivers in expedited reefer freight operations with intricate routing.

Planned mileage to reduce empty miles and enhance profitability.

Established organizational SOPs for divisional rollouts, ensuring driver compliance and uniformity.

Dispatched drivers to relay points, facilitating seamless trailer swaps and monitoring logistics.

Implemented rerouting strategies to minimize deadhead miles, maximizing revenue.

Maintained effective communication with drivers for issue reporting and collaborative solutions.

Oversaw Commdata for driver refueling and load scaling, ensuring adherence to SOPs.

Ensured compliance with freight monitoring of temperature-controlled shipments to safeguard load integrity.

• Ensure timely shipment and delivery of purchased parts to meet production requirements by following up with suppliers.
• Act as the primary contact for suppliers, providing direction on shipping schedules and containment plans when delays occur, including making decisions on shipment timing to manage inventory levels.
• Monitor critical parts and execute containment plans to prevent interruptions in manufacturing, making strategic decisions about delivery modes and windows to maintain production continuity.
• Coordinate alternative material sources and manage spot buy requests to support production needs across multiple GM plants.
• Independently monitor, set up, and cancel truckloads for material pick-up to adapt to schedule changes while optimizing costs and ensuring proper material coverage.
• Review part buffers to confirm alignment with build requirements in Metal Centers and Powertrain.
• Document and manage discrepancies (S and AV code exceptions) in assembly plants, performing root-cause analysis and implementing corrective actions.
• Maintain MGO data integrity by adjusting inventory levels, conducting thorough investigations for record adjustment requests from previous shifts.

• Oversee daily inbound and outbound operations for dedicated DHL accounts, ensuring timely delivery and service reliability.
• Communicate in real-time regarding any delays or issues, securing compensation for dry runs to maintain profitability.
• Develop and nurture strong client relationships to understand needs and provide tailored logistics solutions.
• Prioritize and respond to internal and external communications efficiently, ensuring a high level of service.
• Coordinate and analyze pickups and deliveries to avoid service failures, maintaining accurate dispatch records and submitting Proof of Deliveries (PODs) for invoicing.
• Collaborate with 3PLs and utilize broker boards for effective scheduling and load booking to meet monthly performance goals.
• Negotiate brokered load rates to ensure maximum revenue is secured.

• Streamlined recovery and delivery processes for LTL and FTL freight based on client needs.
• Managed effective communication for prompt resolutions of problem freight issues with clients and dispatch.
• Engaged with internal teams to assure on-time fulfillment of delivery and recovery requests.

• Identified and eliminated redundancies in processes, enhancing project efficiency and team morale.
• Facilitated agile project management practices to improve productivity and streamline operations.

• Developed daily objectives and reward systems to motivate team members, enhancing overall productivity.
• Communicated effectively with upper management to address issues and meet business goals.

• Managed incoming customer inquiries, generated sales leads, and assessed customer needs to achieve satisfaction.

• Developed leads and scheduled appointments while educating customers about insurance options based on their needs.
• Established and maintained customer relationships through consistent follow-ups.