Brandon Rhuda
Wichita,KS
Summary
Resourceful Traveling Technician known for high productivity and efficient task completion. Possess specialized skills in equipment maintenance, troubleshooting, and network configuration. Excel in communication, adaptability, and time management to ensure seamless operations across diverse environments. Committed to delivering quality service and support in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Traveling Technician
Secure Technology Value Solutions (STVS)
State College, PA
05.2023 - Current
- Performed system repairs on-site for clients, troubleshooting and resolving technical issues.
- Provided customer service to clients regarding their IT needs, ensuring satisfaction with work performed.
- Conducted network installations, including cabling and configuration of routers, switches, firewalls.
- Installed and configured operating systems, applications, and software updates remotely or in person.
- Troubleshooted hardware problems through testing and replacement of components as necessary.
- Developed documentation related to IT projects such as installation instructions and procedures.
- Managed client information by keeping accurate records of services provided.
- Demonstrated excellent problem solving skills while dealing with challenging technical situations.
- Analyzed system logs for any errors or irregularities that may indicate a problem.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
DHS Child Welfare
State of Colorado
Lamar, CO
05.2021 - 05.2023
- Real-Time Documentation of Incoming calls
- Relaying Time Sensitive Data to Proper Authorities
- Having a vast understanding of Computer Software
- Requires vast understanding of Laws and regulations regarding Child welfare in the State of Colorado
- Excellent communication with remote supervisors and peers using non-traditional devices
- Conducted in-depth assessments of families to identify risk factors and safety concerns.
- Answered calls, emails, and web-based inquiries from individuals seeking information about available services.
- Maintained accurate client records and documentation of all interactions.
Loaf N' Jug
Kroger
Lamar, CO
08.2020 - 05.2021
- High quality and efficient customer service
- Clean, accurate Inventory management
- Maintained a clean and safe working environment for employees
Roadway Inn Cow Palace
Doug Thrall
Lamar, CO
01.2016 - 01.2019
- Conducted routine checks of facility for occupancy and safety
- General facility Hardware repairs
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Assisted with room reservations, changes and cancellations.
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
Education
CNA And AA
Lamar Community College
Lamar, COSkills
- Basic HTML and C Coding
- Expert Computer Hardware
- Proficient Microsoft office
- Advanced Windows Trouble Shooting
- 10 years customer Service Local and Remote
- Proficient in assembling electronic devices
- Advanced in Telecommunication devices
- Basic Household Carpentry and Electrical
- Management Skills
- Peer Reviews to Evaluate and Promote Team proficiency
- Evaluated Market Trends to Allocate Company Resources Efficiently
- Basic Coding for Business Sign
- Basic HVAC mechanical knowledge
- Electrical Repairs
- Travel Planning
- Software configuration
- Equipment Installation
- Safety Management
- Customer Relations
- Preventive Maintenance
- Time management abilities
- Organizational Skills
Timeline
Traveling Technician
Secure Technology Value Solutions (STVS)
05.2023 - Current
DHS Child Welfare
State of Colorado
05.2021 - 05.2023
Loaf N' Jug
Kroger
08.2020 - 05.2021
Roadway Inn Cow Palace
Doug Thrall
01.2016 - 01.2019
CNA And AA
Lamar Community College