Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Founder
Zombpop LLC
08.2024 - Current
Established and grew successful business venture from the ground up.
Developed business strategies, marketing plans, and operational procedures.
Managed financial planning, budgeting, and resource allocation.
Built strong customer relationships and brand loyalty through quality products/services.
Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
Planned and executed a 1500 piece bulk order for a local nonprofit in record time.
Makery Manager
Buff City Soap
Highland Village, Texas
01.2022 - Current
Oversee daily operations, ensuring high-quality product output and customer service excellence.
Lead and mentor a team of staff, fostering a collaborative and productive work environment.
Coordinate inventory management and supply chain logistics to maintain optimal stock levels.
Managed inventory and reduced waste, resulting in cost savings for the store.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Reduced store COGS by 7.6% over a 6-month period
Improved customer satisfaction by 30% over a 6-month period
Improved Operations Excellence Report score by 46% in a 3 week period