Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Richardson

Forney,TX

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

5
5
years of professional experience

Work History

Second Assistant Manager

QuikTrip
08.2018 - Current
  • Mentored team members to enhance professional development and accountability in workplace. Supervised day-to-day operations to meet performance, quality and service expectations while also monitoring cash intake, increasing accuracy on register, and reducing discrepancies.
  • Generated repeat business through exceptional customer service by responding to concerns with friendly, quick and knowledgeable service while maintaining professional demeanor with unhappy/angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Offered hands-on assistance to customers, assessing needs, and maintaining my current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs for the company to take action.

Education

GED -

Home Schooled
Mesquite, TX
01.2020

Skills

  • Customer Relations
  • Staff Supervision
  • Regulatory Auditing
  • Employee Performance Evaluations
  • Time Management
  • Goal Attainment
  • Retail Operations Management
  • POS Transactions
  • Product and Service Knowledge

Timeline

Second Assistant Manager

QuikTrip
08.2018 - Current

GED -

Home Schooled

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Brandon Richardson