Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BRANDON RIVAS

New York

Summary

Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.

Overview

2
2
years of professional experience

Work History

Crew Member

AMC Theatres
01.2024 - Current
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the theatre as needed.
  • Handled customer complaints in a professional and courteous manner.
  • Completed all theatre opening and closing procedures.
  • Restocked shelves with merchandise throughout shift.

Kitchen Staff/Cook

Frescos Grand Cantina
07.2023 - 11.2023
  • Maintains clean, trash free workspaces to maximize productivity and safety
  • Follows proper handling and sanitation procedures to comply with food safety standards and protocols
  • Makes food accordingly to standard recipes with requested changes for customer satisfaction.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Intern

Frescos Grand Cantina
04.2023 - 06.2023
  • Prepared food to recipe specifications in a timely manner
  • Performed opening, closing, and side work duties as instructed
  • Kept workstation and cooking equipment clean, organized, and sanitized
  • Made sure food temperatures are maintained and food is stored properly.

Janitorial Worker

Collins Building Services
08.2022 - 11.2022
  • Knowledgeable and friendly with peers and coworkers
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Swept hard surface floors using broom or push broom dust mop
  • Removed spots from glass doors, mirrors, and windows
  • Sanitized break area kitchen counters, tables and sinks.

Junior Counselor

The Boys Club Of New York
07.2022 - 08.2022
  • Pitched in to help make sure the camp ran smoothly with additional responsibilities such as taking care of the children and making activities for the kids
  • Developed relationship with peers and individuals at The Boys Club of New York through effective communication
  • Managed daily meals and activities for groups in outside setting.

Education

The Stanley M. Issacs Center Culinary Arts Program
06.2023

LaGuardia Community College
07.2022

Skills

  • Foodservice
  • Guest inquiries
  • Food Preparation
  • Cash Register Operations
  • Professionalism
  • Sales and Promotions
  • Customer Engagement

Languages

Spanish

Timeline

Crew Member

AMC Theatres
01.2024 - Current

Kitchen Staff/Cook

Frescos Grand Cantina
07.2023 - 11.2023

Intern

Frescos Grand Cantina
04.2023 - 06.2023

Janitorial Worker

Collins Building Services
08.2022 - 11.2022

Junior Counselor

The Boys Club Of New York
07.2022 - 08.2022

The Stanley M. Issacs Center Culinary Arts Program

LaGuardia Community College

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BRANDON RIVAS