Brandon Roach
Chowchilla,California
Summary
Objective: Motivated Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction, team productivity, and being a useful asset to Pacific Gas and Electric Company. United States Army Veteran.
Overview
14
14
years of professional experience
Work History
Swat Operator
Chowchilla
01.2023 - Current
- High risk search and arrest warrants ∙ Incident involving barricaded Suspects Hostage rescue ∙ Other situations beyond the capacity of patrol officers
Detective
09.2022 - Current
- Conduct investigations in thefts, sex crimes, and quality of life crimes
- Manage confidential informants
- Conduct interviews, examine records, and investigate serious crimes
- Authored multiple warrants involving gangs, narcotics, firearms, tracker and cell phones
- Multiple direct enforcement operations.
Police Officer
Chowchilla Police Department
01.2019 - Current
- Patrol activities; enforcement of local, state and federal laws, issuing citations, making arrests, etc.: responding to service calls; report writing.
Customer Service
Veterans Hospital
01.2015 - 05.2016
- Assisted veterans to and from appointments Planned and coordinated events
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
United States Army
08.2010 - 12.2014
- Secured and protected military property, assets, and personnel.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Implemented tactics, procedures, and techniques for defense systems.
- Operated and maintained armored vehicles.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Delivered prompt first aid and medical care to injured personnel, optimizing outcomes.
- Coordinated patrol operations to maintain safe urban and rural environments.
- Risk-assessed environments and implemented appropriate security measures.
- Provided professional reconnaissance and security support during varied operations.
- Led platoons in high-pressure combat scenarios with successful outcomes.
- Coached and mentored new recruits for motivated, high-performing teams.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
No Degree -
Intermediate Post
2022
No Degree -
Radar/Lidar
Atwater, CA2022
No Degree -
Cortroom Testimony
2022
Basic POST California POST -
Fresno City College, Fresno
2016
No Degree - Business Management
University of Phoenix
Fresno, CA2015
undefined
U.S. Army Basic Training School
Fort Benning, GA2010
High School Diploma - undefined
Basic POST
2008
Skills
- Disposition Records
- Property Accounting
- Shipping Operations
- Work Assignments
- Accident Prevention
- Material Shelving
- Project Cost Estimation
- Materials Handling and Transport
- Team Meetings
- Assembly and Production
- Storage Arrangements
- Property Accountability
- Microsoft Word
- Microsoft Excel
- Active Listening
- Report Creation
- Attention to Detail
- Safety Understanding
- Heavy Lifting
- Facility Cleaning
- Equipment Maintenance
- Stocking and Replenishing
- Hospitality and Accommodation
- Teamwork and Collaboration
- Peer Relationships
- Critical Thinking
- Proper Storage Procedures
- Basic Repair Skills
- Loading and Unloading Procedures
- Supply Restocking
- Scheduled Maintenance
- Cleaning and Sanitizing Skills
- Maintenance Support
- Product Assembly
- Equipment Operation
- Tooling Management
- Equipment Monitoring
- Follows Directions
- Team Player
- Hard working
- Works well in team environments
Additional Information
- AWARDS , Combat Infantryman’s Badge May 2012 U.S. Army Good Conduct Award July 2012 Combatives Instructor August 2012 U.S Army Ranger School February 2012 Expert Infantryman’s Badge June 2013 Combat Life Saver Award Janurary 2013
Timeline
Swat Operator
Chowchilla
01.2023 - Current
Detective
09.2022 - Current
Police Officer
Chowchilla Police Department
01.2019 - Current
Customer Service
Veterans Hospital
01.2015 - 05.2016
United States Army
08.2010 - 12.2014
No Degree -
Intermediate Post
No Degree -
Radar/Lidar
No Degree -
Cortroom Testimony
Basic POST California POST -
Fresno City College, Fresno
No Degree - Business Management
University of Phoenix
undefined
U.S. Army Basic Training School
High School Diploma - undefined
Basic POST
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