Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Rodas

Federal Way

Summary

Dynamic and results-oriented professional with a proven track record at Nordstrom, where I optimized inventory management and enhanced customer satisfaction. Skilled in data entry and relationship building, I successfully implemented strategies that streamlined processes, improved efficiency by over 30%, and fostered cross-functional teamwork.

Overview

8
8
years of professional experience

Work History

Associate

Nordstrom
09.2015 - 02.2024
  • Implemented inventory management strategies to optimize stock levels.
  • Analyzed customer feedback to identify areas for service improvement.
  • Facilitated smooth onboarding process by coordinating training schedules and resources.
  • Streamlined documentation processes to support accurate record-keeping.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Developed engaging lesson plans by integrating real-world applications of Excel functions and features.
  • Worked closely with claims team to facilitate smooth processing of claims, maintaining clear communication between all parties involved.
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Prepared and generated claims by completing data entry of correct information.
  • Improved claims processing efficiency by streamlining workflows and implementing best practices.
  • Streamlined claims handling processes for increased productivity and customer satisfaction.
  • Streamlined communication between warehouse and retail teams, improving coordination and overall productivity.

Education

Diploma -

Decatur High School
Federal Way, WA
06.2015

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Decision-making
  • Relationship building
  • Courteous and professional
  • Complex Problem-solving
  • New hire training
  • Product knowledge
  • MS office
  • Data entry
  • Order fulfillment
  • Inventory management
  • Cross-functional teamwork
  • Management support
  • Production support
  • Record and file management
  • Shipment processing
  • Verbal and written communication
  • Creative problem solving
  • Collaborative teamwork
  • Project coordination
  • Vendor management
  • Honest and dependable
  • Reliable and responsible
  • Organization
  • Inventory and stocking

Timeline

Associate

Nordstrom
09.2015 - 02.2024

Diploma -

Decatur High School
Brandon Rodas