Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Rogers

Minneapolis,MN

Summary

Highly efficient Customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Set on continue learning to better myself and grow as a humble person both professionally and personally, and to become a valuable asset of a reputable company where I can achieve my goals.

Overview

12
12
years of professional experience

Work History

Customer Service/ Online Order Associate

Walmart
05.2023 - 05.2024
  • Locating, completing, staging, and dispensing online orders.
  • Taking phone calls and answering questions; helping customers with returns or refunds. Accepting return's
  • Identified customer needs and wants to enhance customer experiences and boost sales usually by searching the database for products
  • Being a teammate where the goal is to give outstanding service to the community I am apart of.

Logistics/ Fulfillment

Target
11.2018 - 01.2023
  • Restocking products, talking with the guests
  • Helping people find items and to make the customers feel comfortable in the store

ATM Technician

Dunbar
08.2016 - 07.2018
  • To be efficient in both time and physically
  • I would be responsible for a vast amount of currency (liability) to refill and to properly account systematically what goes where and how much
  • Able to comprehend math, assess my surroundings
  • Able to conduct myself in a professional manner in a stressful

CNC Operator

Vanpro Inc.
01.2015 - 12.2015
  • Operation of CNC Machining, cleaning, calibrating parts and machines
  • Running Mills and briefly introduced to Lathes
  • Able to run precise measurements to parts and verifying that each part is within tolerance
  • Ability to run high amounts of products per shift.

(general) Laborer

Masterson Personnel
03.2013 - 01.2015
  • Manufacturing cable harnesses and housing units for clients
  • I would produce, test, and package cable harnesses and housing units, starting from raw materials and finishing with a full functioning cable harness in compliance with ISO 9000, then sending units to customers in a fast, accurate manner.

Charge Off Teller

T.C.F Bank
04.2012 - 03.2013
  • Daily checking customer names on T.C.F Bankruptcy list to add or subtract names who have filed
  • Debiting or Adding funds to T.C.F Bank, basically making sure customers who had fraudulent charges got their funds back or if a customer had owed the bank I would research the amount and look for any new accounts with an amount in the plus for T.C.F to debit
  • I also made copies, faxed, and printed off letters to customers.

Education

Skills

  • Able to work quickly and efficiently under management and to work well in high-pressure situations both in a team setting and also by myself
  • I am able to communicate clearly with my superiors
  • I am able to comprehend written and verbal direction, access computer program, talk to customers or guests in a professional manner
  • Able to conduct my job with proper etiquette and professionalism that would make the company proud
  • Able to use and understand computer programs

Timeline

Customer Service/ Online Order Associate

Walmart
05.2023 - 05.2024

Logistics/ Fulfillment

Target
11.2018 - 01.2023

ATM Technician

Dunbar
08.2016 - 07.2018

CNC Operator

Vanpro Inc.
01.2015 - 12.2015

(general) Laborer

Masterson Personnel
03.2013 - 01.2015

Charge Off Teller

T.C.F Bank
04.2012 - 03.2013

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Brandon Rogers