Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
12
12
years of professional experience
Work History
Laboratory Operations Supervisor
Empire Machinery
Reno, NV
01.2015 - Current
Developed and implemented standard operating procedures to ensure efficient workflow.
Identified areas of improvement and developed strategies to increase efficiency.
Monitored staff performance and provided feedback for improvement.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Maintained accurate records of employee attendance and performance reviews.
Ensured compliance with all safety regulations in the workplace.
Resolved customer complaints in a timely manner to maintain customer satisfaction.
Prepared reports on operational performance metrics and presented them to management team.
Provided support to other departments as needed to meet organizational goals.
Directed employees on how to use equipment properly and safely.
Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
Analyzed data related to production, distribution, quality control, inventory levels.
Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Trained new employees on proper job functions and company policies and procedures.
Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
Trained, mentored and motivated employees to maximize team productivity.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Trained new employees on operational protocols, significantly reducing onboarding time.
Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Implemented new operational procedures, resultingin an increase in process efficiency.
Conducted regular performance evaluations, providing feedback and development opportunities to staff.
Facilitated team meetings to discuss operational challenges and brainstorm solutions.
Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
Oversaw compliance with safety and quality standards, significantly reducing incident rates.
Delegated work to staff, setting priorities and goals.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Resolved customer complaints or answered customers' questions.
Guided employees in handling difficult or complex problems.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Laboratory Technician
Elwood Staffing Temp Agency/Empire Machinery
Reno, NV
01.2013 - 01.2015
Processed specimens following established protocols while adhering to strict safety standards.
Analyzed data using various software programs including Microsoft Excel and GraphPad Prism.
Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
Prepared solutions of reagents for use in experiments according to standard procedures.
Assisted with training new lab technicians on proper operation of instruments, safety protocols, and other relevant topics.
Ensured that all laboratory areas were kept clean and orderly at all times.
Performed routine maintenance tasks such as cleaning glassware, changing filters.
Collected, labeled and stored lab samples according to laboratory specifications.
Completed lab tests and communicated results to supervising staff.
Prepared test samples and obtained and recorded test data in accordance with standards.
Performed daily housekeeping tasks driving efficient laboratory operations.