Brandon Roy
Whitsett,NC
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 15-year history as a successful manager in retail and manufacturing industries.
Overview
14
14
years of professional experience
Work History
Program Manager
Interplex Engineered Products
10.2022 - Current
- Spearheaded Plant Consolidation Project, transferring 285 products and increasing annual site revenue by $20 million.
- Established and Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Delivered weekly risk assessment presentations to regional executive leadership team..
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
Experience Manager
Best Buy
08.2017 - 10.2022
- First year in position, achieved 11% year-over-year revenue growth, with a 17% increase to net operating profit through company leading sales strategy execution.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented data-driven strategies to identify areas of improvement and effectively address customer pain points.
Assistant Store Manager, Operations
Best Buy
01.2016 - 08.2017
- Reduced Shrink loss by $240,000 versus previous year through process control and corrective action planning and execution.
- Operations efficiency improvements directly impacted 14% year over year growth in net operating profits .
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Assistant Sales Manager
Best Buy
02.2012 - 01.2016
- Trained new associates in successful sales and performance strategies.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Business Process Manager
Best Buy
02.2010 - 01.2012
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Managed change among staff to achieve buy-in and cooperation and overcome resistance.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
- Gathered and analyzed large amounts of data to determine improvement projections.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT07.2021
Skills
- Business Process Improvement
- Change Management Process
- Project Goals and Milestones
- Microsoft Office Suite Expertise
- Supply Chain Management
- Client Relationship Management
- KPI Tracking
- SAP Experience
Timeline
Program Manager
Interplex Engineered Products
10.2022 - Current
Experience Manager
Best Buy
08.2017 - 10.2022
Assistant Store Manager, Operations
Best Buy
01.2016 - 08.2017
Assistant Sales Manager
Best Buy
02.2012 - 01.2016
Business Process Manager
Best Buy
02.2010 - 01.2012
Bachelor of Science - Business Management
Western Governors University
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