Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively
Ensured that paperwork was completed accurately before beginning a trip or returning home after a run.
Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Followed regular schedule of pickups for individual customers and groups.
Managed unexpected emergencies and route changes with calm and professionalism.
Monitored gauges during delivery process to ensure proper amount of product is delivered.
Loaded and unloaded hazardous materials safely, following strict guidelines for proper handling techniques.
Completed incident reports for damages, accidents and other notable activities.
Followed OSHA and DOT requirements to minimize risks and company liabilities.
Developed strong relationships with clients by addressing concerns promptly and professionally while representing the company brand positively at all times.
Driver /Dispatcher
M4 Transportation
06.2021 - 11.2022
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Offered reception coverage to relieve staff during absences or breaks.
Processed invoices for payment from vendors supplying goods or services to the dispatch office.
Assisted dispatchers in answering phone calls, emails and other inquiries.
Maneuvered trucks into loading or unloading positions at customer sites.
Loaded and unloaded cargo from trailer in a safe manner according to DOT regulations.
Worked well with dispatchers to communicate route and schedule changes.
Monitored hours of service compliance using electronic logging devices.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Supervisor of Operations
Geodis Logistics
05.2020 - 04.2021
Maintained accurate records related to production costs, labor hours, inventory levels.
Assigned tasks to employees and monitored productivity, performance and task completion.
Observed and monitored utilization of equipment.
Set up and tended equipment with machine operators to complete runs.
Negotiated contracts with vendors and suppliers for better pricing terms on raw materials and components.
Enforced company policies, answered coworkers' questions and trained new personnel.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Collaborated with senior leadership on strategic initiatives related to operations.
Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Computed balances, totals or commissions to support accounting team.
Co Manager
Walmart
07.2014 - 04.2020
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Implemented effective cost-control measures to maximize profitability.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Conducted monthly meetings with staff to discuss operational issues or changes.
Monitored progress by establishing plans, budgets and measuring results.
Monitored stock levels regularly to avoid out-of-stock situations.
Delegated work to staff, setting priorities and goals.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Identified areas of improvement in store operations processes.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.