Brandon Russo
Milwaukee
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
9
9
years of professional experience
Work History
Sales and Product Trainer
Lake Auto Group
05.2021 - Current
- Trained internal subject matter experts who then provided localized support in their respective regions or departments, expanding knowledge dissemination throughout the organization.
- Enhanced the overall customer experience with in-depth product demonstrations and hands-on sessions, resulting in increased satisfaction scores.
- Established strong relationships with clients by providing ongoing support after initial trainings, resulting in high client retention rates.
- Partnered with sales teams to provide pre-sales product demonstrations for potential clients, ultimately contributing to higher closing rates.
Project Manager
Ganser Company
01.2019 - 05.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
Swim Instructor
Swimtastic Swim School
04.2016 - 06.2019
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Developed and implemented lesson plans based on individual student needs.
- Adjusted lesson pacing according to individual student needs while adhering to established curriculum guidelines, ensuring optimal progress for all learners.
Education
Bachelor of Science - Business Communication
Carthage College
Kenosha, WISkills
- Product demonstration
- Learning management systems
- Creative problem solving
- Interpersonal communication
- Planning and coordination
- Mentoring
Timeline
Sales and Product Trainer
Lake Auto Group
05.2021 - Current
Project Manager
Ganser Company
01.2019 - 05.2021
Swim Instructor
Swimtastic Swim School
04.2016 - 06.2019
Bachelor of Science - Business Communication
Carthage College
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