To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff.
Overview
26
26
years of professional experience
Work History
Owner / Operator
Sears Hometown & Outlet Stores Inc.
Pocahontas, AR
06.2013 - 03.2022
Created and monitored promotional approaches to increase sales and profit levels
Managed day-to-day business operations
Recruited, hired and trained initial personnel
Managed 20 employees by supervising daily tasks
Trained and motivated 20 employees to perform daily business functions, including sales, delivery and installation of appliances
Led startup and opening of Retail business and provided business development, creation of operational procedures and workflow planning
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Unloaded shipments, reviewed merchandise and tracked paperwork.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Received, sorted and processed damaged goods with vendors or manufacturers.
Completed physical inventory counts each month.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Kept merchandise moving smoothly and accurately from stockroom to sales floor.
Audited and corrected discrepancies in inventory numbers.
Recorded information, shortages and discrepancies to keep records current and accurate.
Computer Technician
First National Bank
Paragould, AR
09.2008 - 06.2013
Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
Patched software and installed new versions to eliminate security problems and protect data.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Configured hardware, devices and software to set up work stations for employees.
Linked computers to network and peripheral equipment, including printers and scanners.
Backed up company data on regular basis, successfully recovering critical information after malware attacks.
Computer Technician
Teleflora
Paragould, AR
06.1996 - 08.2008
Installed computer systems at business sites around the United States.
On hand training to customer staff on how to use the software for their business
Education
Bachelor of Science - Operations Management
Arkansas State University
Jonesboro, AR
1995
Skills
Invoice and Manifest Review
Storage and Supply Management
Bills of Lading
Materials Handling
Inventory Monitoring and Management
Damage Identification and Reporting
Problem Solving
Safety Compliance
Delivery Scheduling
Product and Materials Sorting
Hardware and software installation
Technical Support
Desktop and Laptop Installations
Network Component Installations
Problem-Solving
Application support
Staff management
Business operations
Timeline
Owner / Operator
Sears Hometown & Outlet Stores Inc.
06.2013 - 03.2022
Computer Technician
First National Bank
09.2008 - 06.2013
Computer Technician
Teleflora
06.1996 - 08.2008
Bachelor of Science - Operations Management
Arkansas State University
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