Brandon Sattler
automotive techician
Rockford,IL
Summary
Knowledgeable Lube Technician interacts positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to providing advanced diagnostic and repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic. Well-qualified automotive repair professional skilled at conducting inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals and scoping instruments. Current ASE Master Automotive Technician Certification.
Overview
4
4
years of professional experience
Work History
Certified Lube Technician
Valvoline
O'Fallon, IL
09.2021 - 01.2022
- Discussed mechanical problems and repairs with customers in non-technical terms.
- Performed automotive preventive maintenance and inspected tires.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Adhered strictly to all safety guidelines while performing lube services on customer vehicles.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected the undercarriage of vehicles for potential problems such as fluid leaks or worn parts.
- Replaced air filters according to manufacturer's specifications.
- Checked and filled fluids such as engine oil, transmission fluid, brake fluid, coolant, power steering fluid, and windshield wiper fluid.
- Planned work procedures using charts, technical manuals and experience.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Completed standard inspections to assess wear and damage to vehicles.
- Verified customer information in order to accurately record work performed on each vehicle.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Maintained a clean workspace throughout the day in order to adhere to safety regulations.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Reviewed completed work and road-tested vehicles.
- Participated in ongoing training sessions in order to stay up-to-date on the latest automotive technologies.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Rotated tires and checked tire pressure to ensure proper air pressure levels in all tires.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Assisted other technicians with more complex repairs such as brakes or suspension components when needed.
- Communicated with customers regarding any additional services needed or recommended by the technician based on their findings during inspection.
- Changed oil, transmission fluid and filters in vehicles.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Scheduled and performed preventive maintenance.
- Repaired minor issues such as topping off fluids or replacing fuses and bulbs where applicable.
- Conducted test drives before and after repair services.
- Followed company protocols regarding disposal of used motor oils and other hazardous materials.
- Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
- Educated customers on the importance of regular oil changes and preventative maintenance services.
- Reviewed work orders and discussed with supervisors.
- Provided technical advice to customers regarding maintenance schedules for their vehicles.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Ensured that all customer vehicles were returned promptly following completion of service.
- Rotated tires and checked brakes on vehicles.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Performed oil changes and other lube services on a variety of vehicles, including cars, trucks, vans, and SUVs.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Tested batteries using specialized equipment to determine charge level and condition of battery cells.
- Documented technical and system work performed for each vehicle on repair order.
- Calculated quotes to increase customer satisfaction and optimize profits.
- Checked fluids and maintenance-related parts and topped off or replaced if needed/required
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Used diagnostic tools such as scan tools or code readers when needed to identify potential problems with a vehicle's systems.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Performed complete vehicle maintenance inspections and tapped off fluid levels.
- Repaired, replaced and adjusted brakes.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Crew Member
Little Caesar's Pizza Restaurant
Belvidere, IL
05.2018 - 10.2019
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Tailored orders to address customer allergies and gluten concerns.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Interacted pleasantly with guests to deliver quality customer service.
- Checked expiration dates on all products before serving them to customers.
- Assembled and served meals according to specific guest requirements.
- Adhered to health department regulations regarding food handling procedures.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Directed patrons to restrooms and other amenities within facility.
- Educated customers on menu items, product ingredients and nutritional values.
- Informed customers about daily specials in an engaging manner.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Upheld high standards of productivity and quality in operations.
Education
High School Diploma -
Belvidere North High School
Belvidere, IL05-2019
Skills
- Battery Installation
- Inspecting Vehicles
- Gasket Replacements
- Hazardous Waste Management
- Shipment Receiving
- Bay Maintenance
- Safety Compliance
- Coolant Flushes
- Parts Ordering
- Tire Changing and Rotation
- Safety Checks
- Automotive Lift Operation
- Replacing Parts
- Vehicle Inspection
- Preventive Maintenance
- OSHA Compliance
- Flexible Schedule
- Problem-Solving
- Mechanical Troubleshooting
- Service Scheduling
- Oil Changes
- Attention to Detail
- Dependable and Responsible
- Power Tools
- Brakes Replacement
- Customer Service
- Brake Systems
- Parts Management
- Belt Inspection
- Fluid Checks
- Tire Rotations
- Tire Damage Repair
- Customer Relations
Timeline
Certified Lube Technician
Valvoline
09.2021 - 01.2022
Crew Member
Little Caesar's Pizza Restaurant
05.2018 - 10.2019
High School Diploma -
Belvidere North High School
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