Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Schiffman

Rockville Centre

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Sales Representative

Blue Buffalo Co
09.2017 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Used customer insights to develop innovative sales strategies to increase sales.

Account Executive

IRI Data Services
06.2022 - 10.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Collaborated with internal teams to develop account strategy.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.

Maintenance Supervisor

Rockville Centre School District
06.2015 - 08.2017
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Education

Bachelor of Science - Business Administration And Management

Farmingdale State College
Farmingdale
05.2022

GED -

South Side High School
Rockville Centre, NY
06.2017

Skills

  • Persuasive Techniques
  • Product Merchandising and Distribution
  • Complex Problem-Solving
  • Strategic Planning
  • Registration Documents
  • Consultative Selling Techniques
  • Social Perceptiveness
  • Technological Knowledge
  • Advertising Techniques
  • Maintaining Customer Database
  • Product Management and Pricing
  • Consulting with Customers

Timeline

Account Executive

IRI Data Services
06.2022 - 10.2022

Sales Representative

Blue Buffalo Co
09.2017 - Current

Maintenance Supervisor

Rockville Centre School District
06.2015 - 08.2017

Bachelor of Science - Business Administration And Management

Farmingdale State College

GED -

South Side High School

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Brandon Schiffman