BRANDON SCHILLING
Commerce twp,Michigan
Summary
Reliable worker with proven ability to multi-task and work well in a team environment. Excellent problem-solving and communication skills. Dynamic candidate with multitasking skills and the ability to work under pressure in fast-paced environments. Proven track record of maintaining high standards of sanitation and cleanliness. Focused student with knowledge of sanitation and safety, customer satisfaction, and telephone etiquette. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Courtesy clerk
KROGER
Commerce twp, MICHIGAN
01.2020 - 05.2020
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Cleaned spills and disposed of waste to maintain store tidiness.
- Collected carts from the parking lot and store entrances.
- Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed.
- Greeted customers in a friendly and professional manner.
- Cleaned and mopped store restrooms and stalls.
- Demonstrated strong customer service skills by helping customers locate items in store.
- Answered customer questions and directed patrons to appropriate store locations according to needs.
- Arranged items on shelves and returned products to correct aisle locations.
- Loaded customer vehicles with groceries and carried out large items.
- Packaged and carried out purchased items to customer vehicles.
- Obtained items from shelves for customers to purchase.
- Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents.
- Followed proper food safety procedures when stocking refrigerated items.
Kitchen assistant
JENNIFER'S CAFE
Commerce twp, MICHIGAN
10.2021 - 05.2024
- Successfully communicated with chefs regarding orders, availability of supplies.
- Used knives, slicers, and kitchen equipment efficiently and safely.
- Placed clean dishes, utensils, and cooking equipment in storage areas.
- Effectively assisted in the preparation of meals by washing, peeling, cutting and cooking foodstuffs.
- Diligently kept work area clean and organized to maintain a sanitary environment in accordance with health regulations.
- Assisted senior team members in the running of a busy kitchen.
- Washed, peeled, and cut fruit and vegetables to prepare for cooking or serving.
- Reported necessary kitchen equipment repair and maintenance to management.
- Proficiently handled all kitchen utensils and equipment to ensure safe operation during food preparation.
- Competently operated dishwashing machines to ensure proper cleaning of cutlery and crockery.
- Expertly followed recipes to produce high quality dishes for customers.
- Attentively monitored the progress of each dish being cooked in order to serve it at its best condition.
- Received and stored food items in an orderly and organized fashion.
- Skilfully prepared cold dishes such as salads, sandwiches, desserts and appetizers.
- Emptied and maintained trashcans and outdoor dumpster area.
- Restocked beverage machines and condiments in preparation for busy periods.
- Portioned and wrapped food or placed food directly on plates for service to patrons.
- Washed dishes, glassware, and flatware by hand or with industrial dishwasher.
- Cleaned kitchen floors by regularly sweeping, mopping and removing spills.
- Properly labeled and stored food items in the refrigerator and freezer.
- Performed food preparation tasks such as chopping vegetables, portioning meals and making sauces.
- Restocked workstations with necessary supplies throughout shift.
- Stocked kitchen supplies such as ingredients, utensils and equipment.
Assistant Manager
Discount Tire
Farmington Hills/Southfield, MI
12.2023 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
High School Diploma -
Walled lake northern
Commerce twp, Michigan06.2023
Skills
- Great attention to detail
- Fast learner
- Skilled at de-escalation
- Decision-making
Certification
Drivers license
Timeline
Assistant Manager
Discount Tire
12.2023 - 05.2025
Kitchen assistant
JENNIFER'S CAFE
10.2021 - 05.2024
Courtesy clerk
KROGER
01.2020 - 05.2020
High School Diploma -
Walled lake northern