Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Schmitgal

Phoenix,AZ

Summary

Results-driven Inside Sales professional with a proven track record of exceeding targets and driving revenue growth. Adept at building and nurturing client relationships through strategic communication and a deep understanding of their needs. Strong ability to identify opportunities, qualify leads, and close deals while consistently delivering exceptional customer experiences. Possess excellent communication skills, a persuasive demeanor, and a hunger for continued growth and success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bank Sales & Service Contact Center Representative

USAA
02.2023 - 06.2023
  • Facilitated financial security for members through needs-based sales conversations on single banking lines of business or product set.
  • Managed over 30 inbound calls per shift to offer members Auto and Personal Loan support and generate quotes.

Stock/Equity Options Trader

Self-employed
03.2021 - 01.2023
  • Day traded stock & stock options on US Stock Market.
  • Self-educated trading strategies using online research and data.
  • Faced adversity early on with many unsuccessful trading strategies resulting in negative revenue.

Mortgage Loan Originator

AmeriSave Mortgage Corporation
07.2020 - 03.2021
  • Originated $20+ million funded home loans (95% Refinance).
  • Followed up daily with existing portfolio of 30+ loans while adding new business with inbound phone leads.
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Increased knowledge and assisted with tasks handled by processing and closing team in order to increase monthly production.
  • Self-directed workday and schedule exceeding monthly sales production goals.

Senior Mortgage Sales Banker

Quicken Loans
11.2018 - 07.2020
  • Provided clients with refinance home loan options in fast-paced, high-volume call-center work environment.
  • Consulted with clients and analyzed their financial situations to determine appropriate loan product to achieve their goals.
  • Assisted clients through loan process from application to closing including resolving any client concerns.
  • Exceeded sales goals by over 120% over first 3 months of loan originating leading to promotion to Senior Banker with compensation increase.

Inside Sales Representative

GoDaddy
10.2016 - 06.2018
  • Fielded inbound billing and sales support calls while providing consultation to customers regarding new products and services that will help their businesses succeed.
  • Drove and exceeded metrics including Customer Availability, CSS Score, and New Sales Per Day.
  • Promoted from Inbound Support & Sales Agent to Billing Support & Sales Agent after 4 months with company.

Retail Sales Associate

T-Mobile
08.2011 - 09.2016
  • Greeted customers and helped with product questions, selections, and purchases.
  • Built strong, long-term relationships with customers for repeat business.
  • Consistently exceeded monthly sales goals and drove store revenue.
  • Attended companywide out-of-state business event with CEO for standing out after finishing top of region in sales performance across year.

Education

Some College (No Degree) - Business, Management, Marketing, And Accounting

Maricopa Community Colleges - Mesa Community College
Mesa, AZ

Skills

  • Organization and time management
  • Exceptional customer service
  • Relationship building
  • Customer Relationship Management (CRM) Software
  • Inside Software Sales and Support
  • Credit report analysis
  • Banking product sales
  • Mortgage Banking - Refinance Home Loans

Certification

  • Arizona Insurance Producer license - Lines: Life

Timeline

Bank Sales & Service Contact Center Representative

USAA
02.2023 - 06.2023

Stock/Equity Options Trader

Self-employed
03.2021 - 01.2023

Mortgage Loan Originator

AmeriSave Mortgage Corporation
07.2020 - 03.2021

Senior Mortgage Sales Banker

Quicken Loans
11.2018 - 07.2020

Inside Sales Representative

GoDaddy
10.2016 - 06.2018

Retail Sales Associate

T-Mobile
08.2011 - 09.2016

Some College (No Degree) - Business, Management, Marketing, And Accounting

Maricopa Community Colleges - Mesa Community College
Brandon Schmitgal