Polished and successful at supporting executive productivity and business operations. Knowledgeable about industry practices and regulations, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work.
Overview
7
7
years of professional experience
Work History
Executive Medical Affairs Coordinator
PETIQ
01.2023 - 10.2024
Directly responsible for strategic operations, planning, engagement, and human capital management for over 200 department doctors, including, but not limited to: work schedules, PTO, leave approval, and continuing education.
Appointed Medical Affairs Liaison responsible for ensuring that all product requests, approvals, reporting, knowledge content management, and delivery are provided to all U.S. Market District Medical Directors.
Designated administrator responsible for credentialing, background verification, compliance, and reporting.
Organized and facilitated regular meetings with senior management teams.
Structured HR consulting services to support clients during organizational developments and changes.
Developed and implemented strategies to increase executive efficiency.
Conducted market research and analysis to identify potential business opportunities.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
District Manager of Wellness Centers
PETIQ
07.2021 - 12.2022
Coached, developed and motivated team to achieve revenue goals.
Maintained accurate records of employee attendance and payroll information for all stores within the district.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Enhanced sales volume through skilled support to both new and inactive customers.
Used change methodologies to increase sales and led projects for increased productivity.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Worked with direct reports to develop and implement action plans, improving operating results.
Restaurant Site Management
Go-To-Food Holdings
05.2017 - 06.2021
Worked in close collaboration with team members to ensure customers received high-quality service.
Addressed personnel issues promptly and professionally, following company policies regarding disciplinary action if necessary.
Managed payroll processing activities for all restaurant staff members.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Inspected dining and serving areas for cleanliness and proper setup.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Retail Operations Leader
Newell Brands Holdings as Yankee Candle
06.2017 - 02.2021
Recognized for increasing retail site sales and national ranking by 85% within six months of relocating managerial positions.
Executively recognized YoY with '2017, 2018 Most Profitable Store' awards; (17-site district).
Appointed District Leader for the Newell Brands (NB) Entrepreneurialism Committee, with acting Senior leadership responsibilities as needed from the NB Holdings Group.
Scheduled and coordinated team members so that all shifts were adequately staffed and to meet daily retail targets.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Created and maintained a positive working environment for store associates.
Monitored and reported on damaged goods, initiating corrective action and eliminating waste.
Education
High School Diploma -
Villa Maria Academy
Skills
Talent management
Customer-oriented
Facility management
Project management
Training and development
Community engagement
Leadership
Communication skills
Staff-retention programs
Account management
Staff motivation
Analytical skills
Community outreach
Human resources leadership
SharePoint Solutions
Asana Project Management
Hive Project Management
Significantaccomplishments
Recognized for developing strategic and innovative solutions to meet the increasing demand for specialized veterinarian talent, during ongoing veterinarian shortages during the 2023 fiscal year. Incentivizing Veterinarian talent resulted in a decrease in cancellations in all community clinics causing an increase of approximately 1.1 million dollars across the US Market.
Accomplished Business Operations Leader with experience optimizing and driving increased sales & efficiencies in the Petcare, Retail, & Restaurant industries resulting in Year Over Year (YoY) Awards.