Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Brandon Scott

Omaha,NE

Summary

Proven leader and effective communicator, excelled at Don & Millie's by enhancing customer satisfaction and streamlining operations. Skilled in staff management and inventory control, demonstrated adaptability and a commitment to excellence. Boosted team morale and efficiency, ensuring compliance with health standards and driving profitability through meticulous records management and strategic staff development.

Overview

7
7
years of professional experience

Work History

Assistant General Manager / Kitchen Crew Member

Don & Millie's
05.2017 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
  • Collaborated with front-of-house staff to ensure seamless coordination between kitchen and dining areas, enhancing the overall customer experience.

Line Cook

Happy Hollow Country Club
07.2022 - 02.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Education

High School Diploma -

Central High School
Omaha, NE
05.2017

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Employee Relations
  • Customer Service
  • Records Organization and Management
  • Communication
  • Creating and Revising Forms for the Organization and Tracking of Product, Expenses, and Company Relations

Additional Information

Building and repairing personal computers.

Creating programs for personal use and to automate tedious task.

Programming and creating video games through multiple programs.

Troubleshooting and repairing network devices.

Personal IT help for family, friends, and work.

Setup and activation of network devices.

Hardware troubleshooting and repair for family, friends, and work.

Timeline

Line Cook

Happy Hollow Country Club
07.2022 - 02.2023

Assistant General Manager / Kitchen Crew Member

Don & Millie's
05.2017 - Current

High School Diploma -

Central High School

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Brandon Scott