Adaptable healthcare administrator accustomed to the integration of new healthcare delivery systems and restructuring of work in an increasingly complex regulatory environment.
Overview
11
years of professional experience
Work History
Kelsey-Seybold Clinic | Main Campus
Houston, Texas, United States
Ambulatory Service Representative II
06.2014 - Current
Job overview
Scheduled appointments, registered patients and verified active/inactive insurance plans via benefits reports generated.
Precisely completed appropriate claims paperwork, documentation and system entry.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Professionally and courteously verified appointment times with patients.
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Verified patients’ eligibility and claims status with insurance agencies.
Kelsey-Seybold Clinic | Main Campus
Houston, Texas, United States
Health Information Medical Technician
06.2014 - 09.2015
Job overview
Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
Located and attached appropriate files to incoming correspondence requiring replies.
Frequently used word processing, spreadsheet, database and presentation software.
Tracked and maintained monthly and year end vendor rebates.
Developed and maintained an internal client filing system.
Kelsey-Seybold Clinic | Main Campus
Houston, Texas, United States
Patient Transportation
02.2015 - 08.2015
Job overview
Monitored vital signs, such as blood pressure and pulse.
Maintained accurate records of patient care, condition, progress and concerns.
Responded appropriately to the physical, emotional and developmental needs of patients.
Provided pre- and post-operative care.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Maintained a clean, healthy and safe environment.
Obtained household supplies and ran daily errands.
Assisted with patient transfer and ambulation.
Performed clerical duties, such as word processing, data entry, answering phones and filing.