Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Seavolt

Brandon Seavolt

Holt,MI

Summary

Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 5-year record of building positive relationships with internal and external stakeholders.

Overview

4
4
years of professional experience

Work History

IT Administrator

KPH Holdings
10.2018 - 01.2023
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
  • Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
  • Developed multi-site IT execution strategies, aligning work orders at [Number] locations to effectively align available resources with historical service data.

Customer Service

LifeGuard Lift
10.2018 - 01.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.

Website Developer

LifeGuard Lift
10.2018 - 01.2023
  • Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Optimized company's website and main corporate blog to boost SEO traffic to sites.
  • Oversaw technical issues and troubleshooting requests to resolve user problems.
  • Applied emerging technologies to update and maintain site applicability.
  • Implemented Google-based SEO and ad campaigns to meet budget specifications.

Assembler

LifeGuard Lift
10.2018 - 01.2023
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Followed outlined specifications to implement assembly plans.
  • Tested finished products to perform quality assurance and identify discrepancies.

Education

GED -

Michigan Department of Energy, Labor, And Economic
Michigan
06.2010

Skills

  • Team Collaboration
  • Technical Troubleshooting
  • Vendor Relationship Management
  • Virus Protection
  • Hardware Installation
  • Network Security
  • Software Management
  • Startup and Shutdown Management
  • System Testing
  • Hardware Knowledge
  • System Updates
  • New Technology Integration
  • Parts Inventory Management
  • Resource Allocation
  • Attention to Detail
  • Product Development
  • Program Installations
  • Quick Learner
  • Specifications Understanding
  • Requirements Definition
  • PC Diagnostics
  • Network Administration
  • User Training
  • Workstation Maintenance
  • Self Motivation
  • Decision-Making
  • Testing and Quality Assurance

Timeline

IT Administrator

KPH Holdings
10.2018 - 01.2023

Customer Service

LifeGuard Lift
10.2018 - 01.2023

Website Developer

LifeGuard Lift
10.2018 - 01.2023

Assembler

LifeGuard Lift
10.2018 - 01.2023

GED -

Michigan Department of Energy, Labor, And Economic

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Brandon Seavolt