Brandon Sebastien
Roselle,NJ
Summary
Results-driven Product Promotion Specialist and Inside Sales Representative with proven expertise in increasing sales, awareness of promotional products, and client relationship management. Extensive experience in the promotional products industry, consistently delivering exceptional results by applying marketing strategies that drive product awareness and sales growth.
Adept at leveraging CRM tools to streamline sales processes and building rapport with clients to cultivate long-term partnerships.
Holds a Bachelor's degree in Business Management and brings forth excellent communication, organizational, coordination and leadership skills to every project. Proven skills in promoting products and boosting revenue by connecting with customers and effectively upselling meeting all sales recommendations.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
PLM Trailer Leasing
Newark, NJ
01.2020 - Current
- Prepared for outreach to potential clients using pre-qualified leads, driving the generation of new business opportunities
- Utilized Dynamics 365 CRM to organize customer data, outreach lists, and manage interactions effectively
- Managed multiple customer accounts, ensuring positive relationships through consistent communication and timely issue resolution
- Assisted in managing inventory levels, ensuring accuracy across all branches
- Coordinated equipment fulfillment and returns, maintaining strong inter-branch collaboration and client satisfaction
- Implemented regular customer service checks, addressing concerns proactively to improve customer retention
Top Flight Promotional Agency
01.2019 - Current
- Proven experience in sales within the promotional products industry, driving client engagement and product visibility
- In-depth understanding of promotional products and their integration into comprehensive marketing strategies
- Exceptional communication and interpersonal skills to build trust and rapport with clients and stakeholders
- Demonstrated ability to consistently meet and exceed sales targets
- Proficiency with CRM tools and Microsoft Office Suite, ensuring efficient sales pipeline management
- Self-motivated with a results-oriented approach and a strong work ethic
- Promotional products industry experience, providing a unique insight into customer needs and market demands
- Bachelor's degree in Business Management, contributing to a solid foundation in marketing and sales principles
Inside Sales Representative / Customer Service Representative
Renewal by Andersen
Metuchen, NJ
09.2018 - 01.2020
- Developed strong customer relationships through effective communication and rapport-building techniques
- Managed data entry for client interactions and ensured accurate information was reflected in company databases
- Engaged in successful inside sales, establishing new clients, and managing account relationships
- Resolved client concerns related to orders and services while providing high-level customer service
- Participated in training programs to maintain up-to-date knowledge of products and services
Customer Service Representative/Inside sales rep
Momentum Solar
Metuchen, NJ
07.2017 - 05.2018
- Utilized strong communication skills to engage both current and potential customers, fostering long-term relationships
- Handled data entry for client accounts, ensuring accuracy and smooth internal processes
- Conducted inside sales activities, contributing to business growth through new client acquisition
- Resolved customer inquiries and provided support to ensure customer satisfaction
Education
Bachelor of Arts - Business Management
Kean University
Union, NJ05.2017
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Advanced skills in CRM tools (Dynamics365, etc)
- Strong leadership and team collaboration abilities
- Excellent time management and multitasking skills
- Exceptional oral and written communication
- Proven ability to prioritize and manage tasks effectively under pressure
- Salesforce CRM
- Compelling presentations
- Relationship Building
- Consultative Sales Approach
- B2C Sales
- Customer Service
- Lead Qualification
- Cold calling expertise
- Contract Management
- Account Acquisition
- Opportunity Identification
- Telephone sales
- Pipeline Development
- Promotional selling
- Attention to Detail
- Persuasive negotiator
- Organized and Efficient
- Goal Setting
- Customer Relationship Management
- Cold-calling
- Closing Techniques
- Tenacious follow-up
- Solution coordination
- Revenue Forecasting
- Upselling and Cross Selling
- Salesforce
- CRM proficiency
- Warm Calling
- Sales Cycle Management
- Goals and performance
- Objection handling
- Project Coordination
References
References available upon request.
Timeline
Inside Sales Representative
PLM Trailer Leasing
01.2020 - Current
Top Flight Promotional Agency
01.2019 - Current
Inside Sales Representative / Customer Service Representative
Renewal by Andersen
09.2018 - 01.2020
Customer Service Representative/Inside sales rep
Momentum Solar
07.2017 - 05.2018
Bachelor of Arts - Business Management
Kean University
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