Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Secco

Houston,TX

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

9
9
years of professional experience

Work History

General Manager

Rain Hero
Houston, TX
02.2022 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Identified needs of customers promptly and efficiently.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Conducted market research to identify trends, opportunities, and threats in the industry.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Delegated work to staff, setting priorities and goals.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Mitigated business risks by working closely with staff members and assessing performance.

Logistics Manager

Haul More Logistics
Houston, TX
01.2020 - 01.2022
  • Created and enforced policies and procedures for entire logistics team.
  • Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
  • Identified areas of improvement in existing logistics systems using data analytics tools.
  • Established transportation cost standards and economical shipping practices.
  • Implemented cost-saving measures such as route optimization for shipments.
  • Identified and resolved shipping and packaging errors.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Created reports to track shipment progress, delivery times, and costs associated with transport.

Field Supervisor (Mobile Patrol Division)

Securitas Security Services USA
Ventura, CA
05.2018 - 04.2020
  • Assigned duties to field personnel according to their qualifications or experience level.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Monitored weather conditions, adjusting work plans as necessary to ensure safety and progress.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reported project progress, site problems and labor status to supervisors.
  • Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
  • Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
  • Facilitated training sessions for new hires, promoting a culture of continuous learning.
  • Resolved field issues promptly, minimizing delays and cost overruns.
  • Developed work schedules, assigning tasks based on personnel skills and project requirements.

Operations Manager

NAPA Auto Parts - Genuine Parts
Tampa, FL
03.2016 - 04.2018
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Measured and reviewed performance via KPIs and metrics.
  • Responded to information requests from superiors, providing specific documentation.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Developed and implemented operational procedures to ensure quality standards are met.

Education

High School Diploma -

Greater Hartford Academy of The Arts
Hartford
06-2015

Some College (No Degree) - Risk Mitigation & Phycology

Purdue Global University
Online

Skills

  • New business development
  • Operations oversight
  • Cost reductions
  • Inventory control
  • Organizational restructure and change
  • Sales
  • Branding
  • Sales expertise
  • Skilled negotiator
  • Leadership and team building
  • Performance analysis
  • Visionary leadership
  • Process automation
  • Troubleshooting expertise
  • Financial acumen
  • Relationship building
  • Leadership
  • Customer relations
  • Team leadership
  • Quality management
  • Budget allocation
  • Communication skills

Timeline

General Manager

Rain Hero
02.2022 - Current

Logistics Manager

Haul More Logistics
01.2020 - 01.2022

Field Supervisor (Mobile Patrol Division)

Securitas Security Services USA
05.2018 - 04.2020

Operations Manager

NAPA Auto Parts - Genuine Parts
03.2016 - 04.2018

High School Diploma -

Greater Hartford Academy of The Arts

Some College (No Degree) - Risk Mitigation & Phycology

Purdue Global University
Brandon Secco