Customer-oriented, strategic-thinking sales professional with 16 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated emploee with expertise in expanding network connections, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
Work History
Wholesale Distributor
Hendrick Automotive Group
FRISCO, TX
06.2015 - Current
Resolved customer complaints in a timely manner while ensuring satisfaction.
Managed accounts receivable processes including invoicing customers accurately and collecting payments promptly.
Assisted customers with selecting appropriate parts based on their needs.
Maintained accurate records of all orders placed, received, shipped or returned.
Responsible for maintaining relationships with current clients through excellent communication skills.
Developed and implemented operational strategies to increase efficiency and reduce costs.
Coordinated with vendors on delivery schedules in order to meet customer demands.
Created marketing materials such as flyers and brochures to promote services offered by the organization.
Planned logistics operations including scheduling transportation routes and managing driver schedules.
Developed and maintained relationships with key customers to increase sales.
Automotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive GroupAutomotive Service Consultant at Hendrick Lexus Charlotte; Hendrick Automotive Group