Brandon Serio
Jefferson,LA
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in teamwork and customer service. Proven ability to enhance team performance through effective coaching and mentoring. Skilled in inventory management and problem-solving, fostering a positive work environment while ensuring operational excellence. Committed to continuous improvement and adaptability in fast-paced settings.
Overview
14
14
years of professional experience
Work History
ON Stocking
Walmart
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
ON Teamlead
Walmart
Fort Wayne, IN
10.2021 - 06.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
ON Support Manager
Walmart
Fort Wayne, IN
03.2019 - 01.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Monitored employee and customer interactions to assess quality of service.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Coached employees through day-to-day work and complex problems.
Inventory Control Specialist
Walmart
01.2011 - 03.2012
- Used equipment like forklifts and pallet jacks to move inventory.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
Education
Bonnabol High School
Kenner, LASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Languages
English
Native or Bilingual
Timeline
ON Stocking
Walmart
06.2024 - Current
ON Teamlead
Walmart
10.2021 - 06.2024
ON Support Manager
Walmart
03.2019 - 01.2021
Inventory Control Specialist
Walmart
01.2011 - 03.2012
Bonnabol High School