Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Brandon Sexton

Villa Rica,GA

Summary

Diligent Supervisor with a solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements. Committed to driving success through effective collaboration and continuous process enhancement. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Overview

13
13
years of professional experience

Work History

Operations Supervisor

DHL ASOS
02.2020 - Current
  • Supervise 3 associates responsible for managing Aged Orders, ensuring that backlogs are cleared and "Shipped on Time" KPIs are maintained.
  • Control and optimize the rate of flow for outbound operations, maximizing productivity in the pick and pack process.
  • Monitor and balance staffing levels to ensure the facility is adequately supported and operational efficiency is maximized.
  • Oversee daily operations to ensure smooth workflows, timely completion of tasks, and successful achievement of KPIs.
  • Help design and implement the Aged Order Waving Tree, streamlining the waving process and making training more accessible for new associates.
  • Communicate effectively with all departments to coordinate workflow, resolve issues, and maintain operational focus on meeting all KPIs.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Worked with Locus Robotics and helped train associates on the process of picking robots
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Maintain shipping calendar changes for different pickups/schedules and cut off times on the weekends and orders rate shopping based on the customer’s expectations
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Supervise 10 associates in shipping department
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Helped implement new carriers and update shipping maps
  • Communicate with carriers about pickups and ensure drivers leave on time to get to their destination
  • Helped build/train team member in shipping department to ensure everyone knows each function and can fill in at any time
  • Knowledge in WMS(Manhattan), LMS and Red Prairie
  • Labor plan to ensure our production meets budget
  • Shift labor throughout departments based off of absenteeism, headcount, and order forecast to meet daily goals and expectations
  • Research missed orders from KPI to find out the root cause of missed orders
  • Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
  • Facilitated seamless communication channels between departments, improving coordination and project outcomes.

Operations Supervisor

DHL KEURIG
04.2016 - 02.2020
  • Helped with Go Green initiatives with implementing closed-loop packaging solution for e-commerce orders that reduces the use of single-use corrugated in favor of reusable containers
  • Helped with the testing and implementation of 6 Rivers robots for e-commerce
  • Start-up facility involving new WMS and automation systems
  • Helped to develop culture for Distribution Center
  • Focusing in Safety, Engagement, Quality, and Performance
  • Created SOP’s and work instructions to streamline training period
  • Provide work direction and development for 5 supervisors
  • Assist in providing work direction and development for 65 team members
  • Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
  • Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
  • Operational ownership and accountability for all distribution center functions
  • Heavy emphasis and execution on customer KPI’s
  • Helped to maintain staffing levels during and after peak seasons

Operations Manager

FEDEX GROUND
09.2011 - 04.2016
  • Lead and manage a team of 12 associates for loading and unloading tasks, ensuring efficiency and accuracy.
  • Ensure all trailers are loaded and unloaded in accordance with FedEx procedures to prevent delays or errors.
  • Oversee the control room to ensure all conveyor belts run smoothly and without obstruction.
  • Supervise 8 associates monitoring conveyor belts to identify and prevent issues with packages or improper content.
  • Communicate effectively with load and unload areas, providing timely feedback and coordination to maintain operational flow.
  • Balance staffing levels throughout the facility to ensure an optimal number of personnel are present for each task, maximizing operational efficiency.
  • The staffing we provide every day is based on the volume we have expected to come in and the work we already have at our facility
  • I control YMS and TMS, which is plugging up the work in the unload and making sure all trailers are on door on the load side
  • Coordinate trailer placement by directing yard drivers to ensure correct trailer assignment at doors.
  • Monitor trailer arrivals and identify potential delays in advance,

Lead

WALPH (Work Area Lead Package Handler)
09.2011 - 05.2013
  • Lead and manage the productivity of the load and unload areas, ensuring that operations meet dispatch schedules and run smoothly.
  • Strategically move labor across the facility to maintain optimal staffing levels and address any bottlenecks or gaps in operations.
  • Ensure trailers in the unload area are unloaded on time so that packages can be processed and loaded onto outbound trailers before dispatch.
  • Maintain a clean and organized work environment by moving associates as needed to ensure all areas remain clear and operational.

Education

Business Management

GEORGIA HIGHLANDS
CARTERSVILLE, GEORGIA
12.2010

Business Management

GEORGIA SOUTHERN UNIVERSITY
STATESBORO, GEORGIA
05.2009

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Employee development
  • Project management
  • Operational planning
  • Data analysis
  • Team leadership

Awards

We were #1 in our region for the year, I received an award for full-time manager of the year in our FedEx Hub., Completed CSCS(Certified Supply Chain Specialist), Received Supervisor of the Quarter for site.

Timeline

Operations Supervisor

DHL ASOS
02.2020 - Current

Operations Supervisor

DHL KEURIG
04.2016 - 02.2020

Operations Manager

FEDEX GROUND
09.2011 - 04.2016

Lead

WALPH (Work Area Lead Package Handler)
09.2011 - 05.2013

Business Management

GEORGIA HIGHLANDS

Business Management

GEORGIA SOUTHERN UNIVERSITY

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