Brandon Shannon
Henderson,NV
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Office Assistant
BMB Construction, LLC
Henderson, NV
05.2025 - Current
- Organized and maintained office files, ensuring easy access and retrieval of documents.
- Assisted in scheduling meetings and managing calendars for team members.
- Coordinated office supplies inventory, facilitating timely replenishment to support operations.
- Expedited document processing with accurate data entry and timely filing.
Resident Manager
Kasa Living, Inc.
San Francisco, CA
01.2024 - 03.2025
- Oversaw property maintenance operations, coordinating with vendors for timely services.
- Implemented efficient check-in/check-out processes to enhance guest experience.
- Conducted regular property inspections, identifying and addressing safety concerns proactively.
- Organized and supervised staff, ensuring high levels of cleanliness and maintenance were consistently achieved.
- Maximized property revenue with effective budget management, tracking expenditures carefully to remain within allotted funds.
- Kept track of inventory and ordered supplies to ensure items were always at PAR level.
- Responded to all emergency situations timely and effectively 24/7 as the live-in resident manager.
Guest Relations Agent
Station Casinos
Henderson, NV
03.2022 - 11.2022
- Provided exceptional customer service, ensuring positive guest experiences and satisfaction.
- Collaborated with housekeeping and maintenance departments to address guest needs and enhance service delivery.
- Coordinated room bookings and reservations using LMS.
- Performed the hotel night audit, inputting the daily financial activities and room inventory information into the proper excel spreadsheets.
- Trained new Guest Relations Agents, sharing best practices for maintaining high standards of customer care.
Team Member
Firehouse Subs
Novato, CA
04.2019 - 08.2019
- Prepared and assembled food orders according to customer specifications and company standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Assisted with inventory counts and stocking of merchandise.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor's degree - Hospitality Management
University of Nevada, Las Vegas
Las Vegas, NV12-2023
Timeline
Office Assistant
BMB Construction, LLC
05.2025 - Current
Resident Manager
Kasa Living, Inc.
01.2024 - 03.2025
Guest Relations Agent
Station Casinos
03.2022 - 11.2022
Team Member
Firehouse Subs
04.2019 - 08.2019
Bachelor's degree - Hospitality Management
University of Nevada, Las Vegas