Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandon Sherrer

Oneonta,AL

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

11
11
years of professional experience

Work History

General Manager

Aarons
06.2015 - Current
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced operational risks while organizing data to forecast performance trends.

Dairy Manager

IGA Supermarket
02.2015 - 06.2015
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Boosted customer satisfaction with high-quality dairy products through meticulous quality control measures.
  • Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
  • Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
  • Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
  • Oversaw routine equipment maintenance tasks to ensure optimal functionality of refrigeration units within the dairy department.
  • Answered questions from customers and discussed new products placed in dairy cases.

Credit Card Sales Executive

Credit Card Payment Processing
05.2014 - 06.2015
  • Increased credit card sales by effectively presenting product features and benefits to potential customers.
  • Developed strong client relationships for improved customer satisfaction and long-term loyalty.
  • Exceeded monthly sales targets consistently by implementing innovative selling techniques and strategies.
  • Collaborated with team members to share best practices, resulting in a more cohesive and efficient salesforce.
  • Participated in ongoing training programs to stay current on industry trends, enhancing product knowledge and sales skills.
  • Maintained detailed records of all sales activities, ensuring accurate reporting and performance analysis.
  • Conducted thorough needs assessments for clients, offering tailored credit card solutions that met their unique financial requirements.
  • Provided excellent customer service by addressing customer concerns and inquiries promptly, improving overall customer experience.

Inventory Manager/Lead Receiver

Tyson
01.2013 - 05.2015
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Streamlined warehouse operations for increased efficiency through process improvements and staff training.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
  • Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
  • Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
  • Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.

Education

High School Diploma -

Oneonta High School
Oneonta, AL
05.1998

Skills

  • Account Management
  • Advertising and Marketing
  • Customer Retention
  • Contract Negotiations
  • P&L Management
  • Quality Management
  • Loss Prevention
  • Schedule Management
  • Expense Control
  • Business Administration
  • Business Development
  • Workflow Planning
  • Branding
  • Operations Oversight
  • Staff Supervision
  • Customer Relationship Management
  • Product Development
  • Efficient Multi-Tasker
  • Staff Development
  • Organizational Development

References

References available upon request.

Timeline

General Manager

Aarons
06.2015 - Current

Dairy Manager

IGA Supermarket
02.2015 - 06.2015

Credit Card Sales Executive

Credit Card Payment Processing
05.2014 - 06.2015

Inventory Manager/Lead Receiver

Tyson
01.2013 - 05.2015

High School Diploma -

Oneonta High School

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