Brandon Shields
Princeton,WV
Summary
Graduated in the top 5% of Student Athletes, graduated Summa Cum Laude with highest honors. Motivated team player and leader that is results-oriented with a strong work ethic. Focused on attaining the highest level of achievement and a proven track record of exceeding expectations. Ability to multi-task competing priorities while delivering results both academically and athletically.
Overview
4
4
years of professional experience
Work History
Internship
W.I.S.E
01.2020
- Identify inefficiencies and provide solutions to improve customer experience
- Website auditing to improve search visibility on Google and other platforms
- Use Google analytics to track and analyze website traffic
- Design and develop promotional material
- Organize office space to enhance business results.
Door Dash
01.2020 - Current
- Deliver orders in an accurate and timely manner
- Manage multiple requests and orders consecutively
- Ensure thorough and accurate record keeping is maintained
- Earn and consistently deliver a five-star rating with 100% customer satisfaction.
Coach and Trainer
Jahworkouts
01.2021 - 01.2022
- Coach, lead, and develop basketball players individually and in a group setting
- Partner with other coaches and trainers to achieve a common goal of improving each player's ability and providing consistent feedback to maximize results
- High level of emotional intelligence dealing with difficult situations and various personalities, individual needs, and cultures.
Server
Denny's
01.2021 - 08.2021
- Provide excellent customer service
- Manage cash and credit card transactions
- Serve as the liaison between the customer and various areas in the business (i.e Kitchen, management, etc.)
- Manage guest and employee issues and needs to maintain complete satisfaction and workforce effectiveness
- Stay current on pertinent business acumen to maximize business efficiency
- Interact with customers to meet needs and drive satisfaction.
Education
Master’s Business Administration - Leadership
Bluefield University
Bluefield, VABachelor of Science - Business Administration
Bluefield University
Bluefield, VASkills
- Google Analytics
- Microsoft Word / Excel
- Microsoft Power Point
- Search Engine Optimization
- POS Software
- Attention to Detail
- Training
- Teamwork
- Customer Focused
- Time Management
Accomplishments
- The Rams E.F.F.O.R.T. Award
- AAC All-Academic Team
- Bluefield Men’s Basketball Scholarship Recipient
- Harman Merit Academic Scholarship
- Bluefield College NAIA Men’s Basketball Character Award
- Bluefield University President’s List honoree
- Bluefield University Dean’s list honoree
- Bluefield College NAIA Men’s Basketball Academic All-Conference
- Alpha Chi Honor Society
Timeline
Coach and Trainer
Jahworkouts
01.2021 - 01.2022
Server
Denny's
01.2021 - 08.2021
Internship
W.I.S.E
01.2020
Door Dash
01.2020 - Current
Master’s Business Administration - Leadership
Bluefield University
Bachelor of Science - Business Administration
Bluefield University
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