I am a motivated healthcare professional with over Five years of Diversified Experience. I am a highly productive individual that works well independently and is seeking to fulfill the requirements of your organizations mission an vision.
Overview
17
17
years of professional experience
Work History
Oncology Access Coordinator
George Washington Medical Faculty Associates
Washington, DC
06.2022 - Current
Manage new patient referrals and appointments.
Obtain all pertinent information to ensure optimal care coordination (medical records, test results, referrals, copays).
Ensure that all new patients are prepared for their visit.
Review department schedules to ensure the appropriateness of scheduled appointments and backfill open slots.
Routes calls or messages to appropriate clinical teams for proper triage.
Initiate prescription refill request as needed.
Schedules, coordinates, and reconciles all clinical Telehealth appointments.
Accurate creation and direction of tasks to the appropriate individuals, including admins, teams, providers, etc.
Provides patient instructions verbally or in writing, when necessary, for the patient to prepare for an appointment.
Communicated effectively with fellow coworkers and patients.
Worked with co-workers, completing team projects and tasks at hand.
Called and scheduled radiologic appointments, giving patients specific instructions.
Maintained a quality log daily of work.
Communication Clerk/Patient Advocate
Prince Georges Hospital Center (Dimension Health)
Prince George, MD
11.2016 - 06.2022
Excellent verbal communication skills.
Confident, articulate, and professional speaking abilities and experience.
Excellent presentation and negotiation skills.
Managed day-to-day operations with minimal supervision.
Performs complex clerical service for the intact Services.
Notifies hospital case management, social services, and admissions staff of case screening determinations and outcomes via verbal and written communication.
Conduct field visits to patient's work or home.
Head of Acquisitions
Upright Investment Group, LLC (Real Estate)
Washington, DC
01.2015 - 04.2016
Established key relationships with industry participants to identify potential opportunities.
Manage and evaluate all data.
Analyze various mergers and acquisitions by organizations, identify issues, and assist in appropriate resolution.
Develop and architect an efficient commercial communication network.
Human Resources Administrator
Domino's Pizza
Vienna, VA
05.2013 - 11.2014
Use computers for spreadsheet, word processing, database management, and other applications.
Complete forms in accordance with company procedures.
Maintain paper and electronic filing system for records and messages.
Answering questions about employee salary and benefits.
Overseeing the human resource database.
Maintained employee records, ensuring accuracy and confidentiality of all documents.
Office Clerk
District of Columbia Family Court (Child Support D
Washington, DC
04.2007 - 08.2008
Place essential papers and materials in files.
Greeted customers, answered inquiries, and directed them to the appropriate department.
Screen and direct incoming calls.
Collect materials to be filed from company and staff.
Maintain a day-by-day productivity log of scanning and indexing activities.
Education
Largo
Skills
Scheduling Diagnostic Procedures
Multitasking and Organization
Appointment Scheduling
HIPAA Compliance
Customer service expertise
Healthcare knowledge
Scheduling Coordination
Documentation Management
Insurance Verification
Time management proficiency
Customer Service
Phone and Email Etiquette
System Updating
Referral Coordination
Patient Registration
Timeline
Oncology Access Coordinator
George Washington Medical Faculty Associates
06.2022 - Current
Communication Clerk/Patient Advocate
Prince Georges Hospital Center (Dimension Health)
11.2016 - 06.2022
Head of Acquisitions
Upright Investment Group, LLC (Real Estate)
01.2015 - 04.2016
Human Resources Administrator
Domino's Pizza
05.2013 - 11.2014
Office Clerk
District of Columbia Family Court (Child Support D
04.2007 - 08.2008
Largo
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