Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

BRANDON SINGLETON

San Jose

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Field Service Engineer – FACTS & HVDCField Service EngineerField Service (Contract – Wire Technician Role)Inside Wireman (Electrical Systems)Electrical Construction & Controls Wireman

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: San Jose, US
Open to relocation: Yes

Salary Range

$100000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePaid sick leavePaid time off401k matchHealthcare benefits

Summary

As a dedicated Grid Integration Engineer at Hitachi Energy, I bring over four years of hands-on experience and more than 4,000 hours of field and shop expertise to the design, commissioning, and optimization of advanced power systems. Specializing in Series Capacitor Systems, SVC (Static Var Compensator) Systems, and HVDC (High Voltage Direct Current) Systems, I am committed to delivering innovative, reliable, and efficient solutions that enhance grid stability and performance. With a proven track record of identifying and resolving complex performance issues, I excel at diagnosing, troubleshooting, and implementing targeted improvements to achieve optimal system operation. My approach combines technical rigor with a strong focus on safety, preventative maintenance, and continuous improvement. I am passionate about collaborating with multidisciplinary teams and clients to drive successful project outcomes, foster knowledge sharing, and support the transition to a more resilient and sustainable energy future.

Professional technical expert with robust background in field service engineering. Known for resolving technical issues efficiently and maintaining strong client relationships. Emphasizes team collaboration and reliability, flexible in meeting dynamic operational needs. Proficient in diagnostic tools, client communication, and time management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Service Engineer – FACTS & HVDC

Hitachi Energy
10.2024 - Current
  • Customer-Focused | Safety-Driven | Technical Leader
  • As a Field Service Engineer at Hitachi Energy, I specialize in the commissioning, maintenance, and support of Flexible AC Transmission Systems (FACTS), High Voltage Direct Current (HVDC) systems, and substations. I bring a hands-on, customer-first approach to every project, combining deep technical knowledge with a commitment to safety, collaboration, and continuous improvement.
  • Core Responsibilities
  • System Maintenance & Reliability
  • Perform preventive and corrective maintenance on FACTS, HVDC stations, and substations to ensure optimal performance and grid reliability.
  • Conduct mechanical work in high-voltage substations, servicing and adjusting components that operate on mechanical principles.
  • Inspect equipment, structures, and materials to identify defects or potential failure points.
  • Operate and maintain Vacuum Oil Processors (VOPs) and oil handling equipment; complete vacuum oil processing logs.
  • Support transformer testing and insulation diagnostics to ensure system integrity.
  • Technical Troubleshooting & Support
  • Analyze system data and field observations to determine root causes and implement effective solutions.
  • Provide remote and onsite support, acting as a trusted technical advisor for urgent service needs.
  • Use internal and external software tools to log, analyze, and process data related to site visits and system performance.
  • Field Operations & Physical Demands
  • Perform physically demanding tasks requiring dexterity, agility, and precision in challenging environments.
  • Coordinate transmission outage scheduling and oversee mobile substation installations for grid flexibility and emergency response.
  • Process Optimization & Documentation
  • Develop and implement process improvements that enhance safety, efficiency, and service quality.
  • Author and maintain work instructions, technical documentation, and SOPs to support knowledge transfer and consistency.
  • Training, Mentorship & Collaboration
  • Mentor and train new engineers and technicians, fostering a culture of technical excellence, safety, and continuous learning.
  • Participate in cross-training with colleagues from diverse technical backgrounds to broaden skillsets and promote team versatility.
  • Specialized Technical Focus
  • Hands-on experience with HVDC systems and controls at the Merrill Road site.
  • Technical proficiency in STATCOMs, Series Capacitors, Static VAR Compensators (SVCs), and E-Mobility systems.
  • Managed SCADA system commissioning and integration for real-time monitoring and control.
  • Key Performance Metrics
  • Customer Satisfaction Score (CSAT): Consistently achieve 95–100% satisfaction ratings through timely issue resolution, clear communication, and technical excellence.
  • First-Time Fix Rate: Maintain a high first-time resolution rate for service calls, reducing repeat visits and increasing customer confidence.
  • Mean Time to Repair (MTTR): Continuously reduce MTTR through efficient diagnostics, planning, and execution of corrective actions.
  • Safety Compliance: 100% adherence to Hitachi Energy’s safety protocols and zero recordable incidents across all field assignments.
  • Training Impact: Successfully onboard and mentor new hires, contributing to reduced ramp-up time and improved team performance.
  • Documentation Quality: Deliver high-quality, standardized work instructions and technical reports with minimal revisions required.
  • Process Improvement Contributions: Lead or contribute to 3–5 process improvement initiatives annually, resulting in measurable gains in efficiency or safety.
  • Technical Uptime: Support systems that maintain >99% operational uptime through proactive maintenance and rapid response.

Field Service Engineer

Schneider Electric
02.2022 - 04.2023
  • Spearheaded the end-to-end lifecycle of field service operations, including the assembly, commissioning, diagnostics, repair, and preventive maintenance of Schneider Electric and third-party industrial systems in mission-critical environments such as data centers, manufacturing plants, and commercial facilities.
  • Applied advanced engineering principles and systematic troubleshooting techniques to identify, analyze, and resolve complex electrical and mechanical failures, consistently achieving rapid restoration of service and minimizing customer downtime.
  • Interpreted and implemented a wide range of technical documentation—including one-line diagrams, detailed schematics, engineering drawings, and theory of operation manuals—to ensure precise system configuration, fault isolation, and compliance with design specifications.
  • Authored comprehensive service reports, technical documentation, and procedural guides, providing clear communication of technical findings, root cause analyses, and actionable recommendations to both clients and internal engineering teams.
  • Operated, calibrated, and maintained sophisticated diagnostic and test equipment to evaluate system integrity, validate repairs, and ensure all work met or exceeded industry standards for safety, reliability, and performance.
  • Delivered expert-level support for Uninterruptible Power Supply (UPS) systems and a broad portfolio of electrical, electro-mechanical, and electronic equipment, serving as a trusted technical advisor to customers and stakeholders.
  • Demonstrated mastery of AC and DC power systems, including the design, operation, and integration of circuit components within complex power distribution architectures.
  • Leveraged a strong foundation in electronics and electrical theory to conduct in-depth root cause analysis, implement sustainable corrective actions, and drive continuous improvement in service delivery.
  • Maintained up-to-date proficiency in mechanical and electrical subsystems, specialized tools, and industry best practices essential for executing both preventive and corrective maintenance activities in the field.
  • Collaborated cross-functionally with engineering, project management, and client teams to optimize system performance, enhance reliability, and support long-term asset management strategies.
  • Provided technical training and mentorship to junior technicians, fostering a culture of safety, quality, and professional development within the field service team.

Field Service (Contract – Wire Technician Role)

Volt Workforce Solutions
10.2021 - 02.2022
  • Executed field-based installation, commissioning, diagnostics, and maintenance of third-party electrical systems and equipment, ensuring operational readiness in diverse industrial environments.
  • Applied engineering principles to troubleshoot and resolve complex electrical and mechanical issues, contributing to improved system reliability and customer satisfaction.
  • Interpreted one-line diagrams, technical schematics, and engineering documentation to support accurate system configuration and fault isolation.
  • Conducted performance testing using advanced diagnostic tools and instrumentation to validate system integrity and compliance with technical specifications.
  • Delivered technical support and field service repair for UPS systems and other electro-mechanical and electronic equipment, maintaining high standards of service quality.
  • Demonstrated a solid understanding of AC/DC power systems, including the design and function of various circuit components and power distribution architectures.
  • Leveraged foundational knowledge in electronics and electrical theory to support root cause analysis and corrective actions.
  • Maintained proficiency in mechanical and electrical subsystems, tools, and procedures essential for executing preventive and corrective maintenance tasks.
  • Collaborated with engineering teams and clients to document service activities, communicate findings, and recommend system improvements.

Inside Wireman (Electrical Systems)

Rosendin Electric
10.2020 - 02.2021
  • Led the planning and execution of electrical infrastructure projects, including the installation of underground voice and data circuit feeders, grounding systems, and low-voltage pathways in commercial and industrial environments.
  • Installed, terminated, and tested copper and fiber-optic cabling systems, ensuring high-performance connectivity for LAN, security, and access control systems.
  • Conducted certification, troubleshooting, and repair of complex video, voice, and data systems, including routers, gateways, NICs, and telephone switches.
  • Assembled and prefabricated telecommunications racks and sub-systems for field deployment, supporting communications, life safety, energy management, and custom lighting systems.
  • Interfaced with engineering teams to verify system operation, perform quality assurance testing, and ensure compliance with project specifications and industry standards.

Electrical Construction & Controls Wireman

Various Projects
01.2019 - 01.2021
  • Installed and maintained a wide range of electrical systems including receptacles, lighting fixtures, raceway systems, and fire alarm systems in new construction and retrofit projects.
  • Provided power and control wiring for motors, HVAC systems, and industrial equipment, ensuring safe and efficient operation.
  • Supervised and mentored journeyman electricians and apprentices, overseeing quality control and adherence to OSHA and customer-specific safety standards.
  • Installed and commissioned instrumentation and process control systems, including energy management and building automation platforms.
  • Supported the erection and assembly of power generation equipment and the installation of lightning protection, security, and data systems across commercial and industrial sites.

Solar & Electrical Systems Technician

Schetter Electric
08.2019 - 10.2020
  • Installed and commissioned residential and commercial solar photovoltaic (PV) systems, including rooftop and ground-mounted arrays, in accordance with electrical codes and structural requirements.
  • Interpreted blueprints, schematics, and technical drawings to guide accurate placement, assembly, and weatherproofing of solar components and structural framing.
  • Performed rafter upgrades, electrical service installations, and system sealing to ensure long-term durability and code compliance.
  • Diagnosed and resolved installation and performance issues, applying electrical theory and field engineering practices to deliver reliable, high-efficiency solar solutions.
  • Installed service panels, wiring, and devices to support PV system integration with existing electrical infrastructure.

Education

Associate of Arts - Electrical Technology

American River College
Sacramento, CA

Skills

  • Power System Integration (Series Capacitor, SVC, HVDC)
  • High Voltage Equipment Commissioning & Testing
  • Grid Stability & Reactive Power Compensation
  • Electrical System Diagnostics & Troubleshooting
  • Protection & Control Systems
  • SCADA & Remote Monitoring Systems
  • Power System Modeling & Simulation (eg, PSCAD, PSSE)
  • Schematic & One-Line Diagram Interpretation
  • Preventive & Corrective Maintenance
  • Root Cause Analysis & Performance Optimization
  • Project Management & Field Coordination
  • Technical Documentation & Reporting
  • Compliance with Industry Standards (IEEE, IEC, NERC)
  • Remote support
  • On-site support
  • Equipment installation
  • Service documentation
  • Troubleshooting and repair
  • System diagnostics
  • Field operations management
  • Customer service management
  • Project management
  • Mechanical troubleshooting
  • Equipment installation and repair
  • Preventive Maintenance
  • Performance testing
  • Schematic reading
  • Coordinating projects
  • Hardware installation
  • Technical acumen
  • Instrumentation calibration
  • Supplier relations
  • Customer service
  • Safety planning
  • Control systems
  • Computer software repair
  • Safety meetings
  • Managing projects
  • Work order management
  • Calibration
  • Systems analysis
  • Equipment testing
  • Recordkeeping requirements
  • Equipment calibration
  • Testing and diagnostics
  • Instrumentation maintenance
  • Electronic engineer technology
  • Design modification
  • Network installation
  • Safety and compliance
  • Hands-on diagnostics
  • Worksite supervision
  • Cross-functional coordination
  • System repairs
  • Computer skills
  • Active listening
  • Effective communication
  • Decision-making

Certification

  • Series Compensation – Level 1 (Hitachi Energy, 2025)
  • Power Quality Solutions Overview – Parts 1–4 (Hitachi Energy, 2024)
  • MACH Control System & Technical Training – Parts 1 & 2 (Hitachi Energy, 2025)
  • Substations – Basics (Hitachi Energy, 2025)
  • Hitachi Grid Academy: Your Energy Training Partner (Hitachi Energy, 2024)
  • New HSE and Operating System (Hitachi Energy, 2024)
  • CFIUS Security Training (Hitachi Energy, 2024)
  • Antitrust and Fair Competition Law – License to Operate (Hitachi Energy, 2024)
  • 7 Steps That Save Lives – MV (Hitachi Energy, 2025)
  • PICW Light Training (Hitachi Energy, 2025)
  • Single-Phase UPS for Field Services Representative (Schneider Electric, 24 hours, 2024)
  • SUVT/Galaxy3500 Three-Phase UPS for Field Services Representative (Schneider Electric, 16 hours, 2024)
  • EPS 7000/8000 for Field Services Representative (Schneider Electric, 80 hours, 2024)

Timeline

Field Service Engineer – FACTS & HVDC

Hitachi Energy
10.2024 - Current

Field Service Engineer

Schneider Electric
02.2022 - 04.2023

Field Service (Contract – Wire Technician Role)

Volt Workforce Solutions
10.2021 - 02.2022

Inside Wireman (Electrical Systems)

Rosendin Electric
10.2020 - 02.2021

Solar & Electrical Systems Technician

Schetter Electric
08.2019 - 10.2020

Electrical Construction & Controls Wireman

Various Projects
01.2019 - 01.2021

Associate of Arts - Electrical Technology

American River College
BRANDON SINGLETON