Brandon Six

Store Manager

Publix Super Markets Inc.

09.2006 - Current

Oversee 180 associate team and manage a 50 million dollar annual in sales store location.
Increase store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improve customer satisfaction through staff training in customer service and product knowledge.
Maximize sales by creating innovative visual merchandising displays and in store planning.
Responsible for creating an attractable work environment and a successful associate retention plan, reducing staff turnover rates significantly.
Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and associates.
Conduct regular performance reviews for all managers, providing constructive feedback and opportunities for growth.
Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Optimize and review all labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Foster a positive work environment by cultivating strong relationships between managers and associates through team-building activities and consistent recognition of individual achievements.
Oversee Training of all managers and associates on proper protocols and customer service standards.
Supervise creation of exciting merchandise displays to catch attention of store customers.
Cultivate and strengthen lasting client relationships using strong issue resolution and dynamic communication skills.
Conduct and facilitate weekly meetings with management team to increase sales, productivity, gross and net profits.