Brandon Slone

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

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• Resolved conflicts among team members quickly and professionally, maintaining a harmonious work environment conducive to success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Conducted regular evaluations of staff performance, providing constructive feedback that led to measurable improvements in individual effectiveness.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

• Resolved conflicts among team members quickly and professionally, maintaining a harmonious work environment conducive to success.
• Conducted regular evaluations of staff performance, providing constructive feedback that led to measurable improvements in individual effectiveness.
• Achieved departmental goals consistently by setting high standards for all team members while offering support as needed to ensure success.
• Maintained store inventory by completing truck orders.
• Overseen that truck inventory is properly delivered and stocked correctly.
• Maintained proper food rotations to ensure that the product was never out of date.
• Review store inventory by counting store inventory weekly and monthly to ensure our product was on hand

• Enhanced supervisory and leadership abilities by working closely with supervisor.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Resolved escalated concerns using professionalism and understanding of facets of issue.
• Identified growth opportunities for trainee managers, facilitating skill development and career progression.
• Learned how to understand cash control management
• Learned how to supervise store shifts by assisting other managers with their shifts
• Began to understand important company charts, reports, and emails

• Took orders, prepared meals, and collected payments.
• Worked front counter, drive-thru and other areas.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Worked well with teammates and accepted coaching from management team.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Collaborated with team members to complete orders.
• Prepared products following restaurant, health, and safety standards and procedures.