Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Smart

Management
Auburn,NY

Summary

Hardworking employee enthusiastic about learning administrative field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Hardworking employee enthusiastic about learning administrative field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
  • Hardworking employee enthusiastic about learning administrative field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

25
25
years of professional experience

Work History

Driver

Domino's Pizza
Auburn , NY
09.2020 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • As a Driver that maintains Manger responsibilities, I'm expected to work in other stores when needed, run shifts, retrieve products from other stores when needed, fill in shifts for for under staffing.

Uber Driver

Uber
Syracuse , NY
03.2019 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Cook

Sherwood Inn
Skaneateles , NY
11.2015 - 03.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Met production requirements for banquet and outlet desserts and breakfast pastries.
  • Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.

Area Manager

Domino's Pizza
Syracuse , NY
10.2009 - 11.2015
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Supervised Number location managers and managed Number Type assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Directed workforce planning, customer retention and customer service management for multiple locations.
  • Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Increased profits through effective sales training, troubleshooting P&L areas and training new managers on web-based collecting system and key sales tactics.
  • Dedicated to expanding client bases by building lasting relationships.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
  • Reduced turnover Number% by enhancing training, motivation and engagement strategies with all employees.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Exceeded sales forecast figures by Number% regularly through superior customer care.
  • Managed inventory and reduced shrinkage by Number% through detailed monitoring of daily operations and stock.

Chef

Cea's
Fallon , N.v.
07.2007 - 10.2009
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Placed orders to restock items before supplies ran out.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Collaborated with staff members to create meals for large banquets.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Collaborated with other personnel to produce and modify menus and selections.
  • Developed and cooked memorable dishes that brought new customers into establishment.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.

Server

Dennys Restaurant
Tampa, FL
06.2006 - 04.2007
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Manager

B-ville Diner
Baldwinsville , NY
12.2001 - 05.2006
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Propelled continuous improvements and strategically capitalized on current market trends.

Education

Engineering (Pre-Engineering)

Onondaga Community College
Syracuse, NY

Skills

When I am charged with a task I make it

happen

Before I was an area Manger for domino's I was a general Manger The store I took over was going to be shut down by domino's, it was only making 12,000 a week I worked directly with a manager that reported directly to the ceo of domino's to accomplish my goal Domino's not only allowed the store to remain open but, that store became a 1,000,000 a year store because of the work I put into it

Timeline

Driver

Domino's Pizza
09.2020 - Current

Uber Driver

Uber
03.2019 - Current

Cook

Sherwood Inn
11.2015 - 03.2019

Area Manager

Domino's Pizza
10.2009 - 11.2015

Chef

Cea's
07.2007 - 10.2009

Server

Dennys Restaurant
06.2006 - 04.2007

Manager

B-ville Diner
12.2001 - 05.2006

Engineering (Pre-Engineering)

Onondaga Community College

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Brandon SmartManagement