Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brandon Smith

Portland,OR

Summary

Focused and driven operations, service and sales manager in the cycling industry. 18+ years of experience in management, sales, and daily operations of various cycling related companies. Holding customer and employee satisfaction over almost all else, while maintaining the ability to maximize profits, substantially grow and retain consumer base, mitigating losses and expanding community awareness and knowledge of the industry. I believe versatility is one of my greatest strengths and that no job is too big or too small, as my efforts reflect my passion for what I do.

Overview

18
18
years of professional experience

Work History

Head Mechanic/Operations Manager

A2 Bikes
2022.04 - Current

At A2, we are a small Tri Bike manufacturer. My duties included everything from building bikes, designing frames, buying, shipping, warranty, hiring, and sales. I've been integral to the company's growth which has exceeded 150%-180% each year. Balancing multiple inventory and POS systems. Prioritizing Communication and personal relationships with our clients has been the cornerstone of our success.

Warranty RMA Knife Tech

Benchmade Knife Co.
2021.08 - 2022.03

Branching out from the cycling industry for a change after the pandemic. Decided to take my passion for knives bit more seriously and start a career with benchmade. Here i was a warranty tech. Duties included everything from knife repair, data entry, product quality control, identifying counterfeits etc. Ultimately this was a great experience but it left me missing the cycling industry, so my time here was short.

Web Sales Manager

River City Bicycles
2016.02 - 2020.11
  • Sales/Webstore/custom orders. Accomplishments included Expansion of our websales protocol, refinement of our training on cycling electronics, indoor training and gps. While maintaining a very consistent increase in sales and profit margins.
  • Duties included everything from running our Ebay store, Photographer, social media, building custom bikes, fitting, warranties, service, GPS and indoor training specialist, Power meter Expertise, Carbon repair, ordering, insurance estimates and hundreds of other vital tasks.
  • Facilitated multiple $15k-$20k+ bike sales, custom builds, custom fits
  • Totals sales of $100k+ per month individually was not uncommon

Sales Associate/Mechanic

Austin Tri-cyclist
2013.01 - 2015.10
  • Sales/fitting/coaching
  • Duties ranged from sales of all types of bikes, Bike building, mechanical work, to bike fitting, coaching, nutritional consulting, wrenching, managing online and ebay sales, overall daily store upkeep and management, shipping+receiving, all warranty/rma, Carbon Fiber repair, leading group rides, teaching spin classes, attending industry events, racing for the shop.

Training Supervisor/Operator

Capital Pedicab
2006.03 - 2013.03
  • Training all new Operators, assisting in licensing + testing, Upkeep of 45 cab fleet (mechanics), Operating cab on the weekends.

Operations Manager

Performance Bike
2011.06 - 2013.01
  • Overseeing all shipping+receiving duties, warranties/RMA’s, opening/closing store, Sales, wrenching, Merchandising.

CO-Owner/Trainer

Portland Pedicabs
2008.06 - 2010.11
  • Portland Pedicabs was a company I started with my best friend in Austin, Texas.
  • We purchased a fleet of 4 cabs and leased them out to riders
  • We acquired business licence, insurance, became a sole proprietorship.
  • Sold the company in 2011 to pursue Road bike racing full time.

Education

Oregon School of Massage
Portland, OR

High School Diploma -

Merlo Station High School
Beaverton, OR
06.2005

Skills

  • 18+ years in the cycling industry
  • 8+ years of leadership & managerial experience
  • 5+ years experience teaching community cycling maintenance classes
  • Well connected in cycling community across all disciplines
  • 10+ years experience connecting with outdoor industry vendors
  • Intimate knowledge of market and social trends in the cycling industry
  • Carbon fiber repair
  • 4 years as a professional photographer and social media management
  • 6 years in loss prevention & private security

Accomplishments

  • Owning and operating my own bicycle taxi company in Austin, Texas.
  • Racing my way to CAT1 in road and mountain over the course of 15 years.
  • Sharing my knowledge and passion with my community
  • Operating my own Mechanic shop out of my garage for my neighborhood during covid.

Timeline

Head Mechanic/Operations Manager

A2 Bikes
2022.04 - Current

Warranty RMA Knife Tech

Benchmade Knife Co.
2021.08 - 2022.03

Web Sales Manager

River City Bicycles
2016.02 - 2020.11

Sales Associate/Mechanic

Austin Tri-cyclist
2013.01 - 2015.10

Operations Manager

Performance Bike
2011.06 - 2013.01

CO-Owner/Trainer

Portland Pedicabs
2008.06 - 2010.11

Training Supervisor/Operator

Capital Pedicab
2006.03 - 2013.03

Oregon School of Massage

High School Diploma -

Merlo Station High School
Brandon Smith