Focused and driven operations, service and sales manager in the cycling industry. 18+ years of experience in management, sales, and daily operations of various cycling related companies. Holding customer and employee satisfaction over almost all else, while maintaining the ability to maximize profits, substantially grow and retain consumer base, mitigating losses and expanding community awareness and knowledge of the industry. I believe versatility is one of my greatest strengths and that no job is too big or too small, as my efforts reflect my passion for what I do.
At A2, we are a small Tri Bike manufacturer. My duties included everything from building bikes, designing frames, buying, shipping, warranty, hiring, and sales. I've been integral to the company's growth which has exceeded 150%-180% each year. Balancing multiple inventory and POS systems. Prioritizing Communication and personal relationships with our clients has been the cornerstone of our success.
Branching out from the cycling industry for a change after the pandemic. Decided to take my passion for knives bit more seriously and start a career with benchmade. Here i was a warranty tech. Duties included everything from knife repair, data entry, product quality control, identifying counterfeits etc. Ultimately this was a great experience but it left me missing the cycling industry, so my time here was short.